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October 2025 by Andre Saraiva
Manager here is incredible. She went above and beyond, calling multiple people, to help my wife and me resolve our ITIN issues. We left extremely happy and impressed with her professionalism and care. If you need tax help, you will be in great hands here. Highly recommend.
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April 2024 by Matthew Kanawyer
Victor is a life savor! Make sure you ask for him only.
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April 2024 by Maulik
Kim is one of the best.
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March 2024 by Rayze “T-Virus” Wolfebane
Been using for years. Just make sure you get the right tax preparer cause some aren't trained as well as others.
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September 2023 by Ray M.
Kim was incredibly understanding and was on it right away. Got my backed up years done in days with all returns. Thanks Kim!
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July 2023 by Rory Cohen
My preparer was great felt very taken care of. The person who took her information put in the wrong number for the return. They didn't know/couldn't be bothered to go with the last 10 numbers instead of the first 10 when my preparer provided the entire account number with the 0's at the front. I hope no one else runs into the same issue.
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April 2023 by Lourdes de Leon-Lange
I appreciate that my tax preparer was efficient, knowledgeable, and professional
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February 2023 by Rachel C.
Victor is very knowledgeable and extremely helpful. He made filing my taxes easy in the past. Also answered my emails quickly and provided solutions. I definitely recommend Victor for excellent tax advise. I moved away from the area and still will reach out to him for reassurance. Highly recommend!
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February 2023 by Paolo B.
It's everyone's favorite time of year, TAXES! (said nobody ever...). While this isn't the most fun thing to do every year, it's necessary because America, I guess. Getting taxed on what we make AND paying taxes on everything we buy, America. But I digress....I've been coming here for the past 5 years, and while my original tax preparer retired, I was switched over to Victor Braun who has been taking care of my taxes for the past few years. What I like about coming to Victor is that he explains everything I need to know, and get things done with accuracy and is efficient. I was in and out in under 45 minutes, and happy with the results. The cost for a simple tax return was $155. I have a pretty simple tax situation, and I know I could probably do it myself, but peace of mind is what I'm paying for. In case of an audit, Block Advisors can help out since I paid for the service. The appointment system is super simple to use, and the online program stores all your prior tax returns so it's easily accessible through your Block account.
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November 2022 by Angela Rutherford
excellent from start to finish.
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July 2022 by Mae Linh Blake
Our tax advisor was incredibly patient with our difficult situation. She managed to navigate it all and get us a refund!!!
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May 2022 by Manolo Cacella
The receptionist who spoke Spanish at San Mateo was rude and was not polite to us who we waited almost 45 minutes and my wife and I had an appointment at 1pm. The lady who spoke Spanish needs to show more courtesy and respect to customers like my wife and I. Poor customer service and did not apologize to us. Another lady at the receptionist was polite and did apologize for the inconvenience.
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May 2022 by Moira Kavanaugh
Because Miyuki is extremely professional and personable and I trust how she takes care of me.
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April 2022 by Anita Alvarez
WE HAVE ASKED INSOOK Kim TO DO OUR TAXES FOR AT LEAST THE PAST 5 YEARS
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April 2022 by Monique Barros
Ai has always taken very good Care of Us