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February 2024 by Dylan Wang
Things that took longer than Dr. Gadde's exam with my dog:- filling out the new patient form copying stuff from the records I've already forwarded- the survey they send you after the visit- the time I spent waiting for the doctor to come to our room- the doctor explaining all the things he checked on my dog.Maybe this is a good place to see animals with issues, but for an annual exam, look elsewhere. My dog was afraid because we _just raised the table under him_. Dr. Gadde concluded within 15 seconds that he could not do the exam, and needed to do it in the back. He was back within 2 minutes. How thoroughly could he had checked my dog's ears, or heart, or paws etc??I'm not saying longer is better, but there's a minimum bar I don't think the doctor met. This was a new patient exam as I needed to change vets and the contrast with my last vet is day and night.I got the sense the doc wanted nothing to do with my dog. If you're looking for a new vet, go elsewhere. I will be.
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January 2024 by Ramona Raybin
I want to let others know how caring, compassionate and knowledgeable Dr. Gadde is. I brought my cat, Sammy, to the hospital knowing that he was in trouble with kidney failure. I needed reassurance that putting him down was the only, although distressful, choice. Dr. Gadde helped me make the right decision. He showed me the lab results and assured me in a very gentle manner that my Sammy could not recover. Thank you, Dr. Gadde. I will remember your genuine concern for my pet and your kindness to both of us.
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December 2023 by Janet Nestler
We have been using CSPH for years with Dr. Wilson. We were and continue to be happy with the new owners. They are caring, helpful, communicative and the entire staff is great.
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October 2023 by Kim Kempton
The front office/reception, primarily Alexis, was so rude and unprofessional I couldn't ever imagine bringing my sweet animals there. Fix your messaging system software because your text messages are going out labeled as Animal Cove in Foster City.
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August 2023 by Michelle Fontanosa-Yee
My dog got stung by a wasp at Laurelwood Park, and they were so kind to squeeze her in to examine her. They combed through her hair, and out flew a wasp! Though she took up their time and helped her, they said there was no charge. The veterinary technician took the time to show me the wasp in a little vial, and to talk to me about what to watch out for to see if Maja was having an allergic reaction. Everyone was friendly, the energy in the clinic was bright, and Maja seemed to like them as well. :-)
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June 2023 by Rhea Sampson
Dr. Hoppe spent a lot of time with us as we have a senior Golden Retriever. She was very informative, caring and patient. She also did a complimentary test on our Golden because of certain health risks. I am so appreciative for her dedication and wonderful help!
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May 2023 by Gina Franco
Dr. Hoppe is the best veterinarian my pups and I have had! I have only been going to Crystal Springs for 2 months and am very pleased. They are very patient, thorough, and caring. If you are looking for a pet hospital to go over every option you have and really care for your pet, I definitely recommend Crystal Springs.
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April 2023 by YUNO OKADA
Super dedicated & professional service! We have tried a couple of vets in Bay Area, but here is by far the best! Their staffs were very friendly and Dr. Gadde not only listened to our concerns but also he took good amount of time to ask his questions to understand our dog’s recent condition, and he provided the detailed instructions which definitely gave us lots of trust.
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March 2023 by Marci Hughes
Our little Maverick LOVES Dr. Hoppe as do we! You will find her warm and welcoming at first hello. Mavs is our first family pet and my first dog. I am new to all of this. She patiently answered all of our questions on our first visit and continues to do so when little things pop up here and there.What really impresses me, in the past almost year that we have gotten to know wonderful Dr. Hoppe, is how positive and generous she is. It is clear how much she loves her patients, she encourages us not to over stress, but also cautions us on the things she feels are important.We are so incredibly appreciative to have found Dr. Hoppe and highly recommend her and her team.
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March 2023 by Marci Yamaguchi Hughes
Our little Maverick LOVES Dr. Hoppe as do we! You will find her warm and welcoming at first hello. Mavs is our first family pet and my first dog. I am new to all of this. She patiently answered all of our questions on our first visit and continues to do so when little things pop up here and there.What really impresses me, in the past almost year that we have gotten to know wonderful Dr. Hoppe, is how positive and generous she is. It is clear how much she loves her patients, she encourages us not to over stress, but also cautions us on the things she feels are important.We are so incredibly appreciative to have found Dr. Hoppe and highly recommend her and her team.
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January 2023 by Natalia Podolsky
We were in town visiting our family over the holidays and had to bring our dog, Spud, in for a cyst that has developed between his toes. Our pup is generally shy with vets but Dr. Cherry was so kind and patient. Our dog warmed up to her immediately. She explained the problem on why this occurs, we developed a plan for the future, and prescribed him the meds he needed to reduce the pain and decrease the swelling. We were in and out in 45 minutes! Thank you Dr. Cherry and your whole team
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September 2022 by Nick O.
I've been bringing my 4-month-old Corgi pup here for his shots and checkups since we got him not too long ago. Staff is always friendly and knowledgeable. Prices aren't too extreme either. This'll be our usual veterinarian moving forward - would definitely recommend!
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August 2022 by AnaMarie D.
OK Where do I begin I guess I'll start by saying the two people that work at the front desk Jay and Katie are so friendly and helpful. They give off a comforting friendly vibe that makes you feel at home. I rarely have to wait long at all wich is nice. I have four dogs and I've seen several of the veterinarians before and they are all extreamly knowledgeable and great with my dogs, but today I met Dr. Cherry and her assistant Josh, and I have to say wow so pleased. Let me 1st acknowledge what a incredible Vet she is. Not only is she amazingly calming for my dogs who were very nervous but she listened to all of my concerns, wich were pretty complicated and lengthy questions. Not only was she extremely knowledgeable about everything I talked about but she answered everyone of my questions and addressed all of my concerns. I can't begin to tell you how relieving it was to find a vet that truly understands dog nutrition and dog allergies the way she does. She's very honest and listens with her heart. In addition to her gentle and friendly deminor, she also took into consideration my financial limitations and explored many options till we came to a decision that felt perfect for my dog. I would Highly recommend Crystal Springs Vet Hospital to everyone who truely looks at there pets as part of the family.
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July 2022 by Stacie N.
Dr Hoppe is amazing, she is truly about care for the animals. She's not trying to order all of these unnecessary tests. She is honest and a straight shooter. I have a fear aggressive dog and Dr Hoppe takes my lead in her care. She lets me explain what my girl needs. I also have 2 big goofy male ridgebacks that both love her. My younger one is a little apprehensive, yet he takes to her to easy. The dogs know she's looking out for them. She talks with you about everything. I trust her with all of my dogs and know she's doing what's best for them. She's really responsive and supportive when you have problems or concerns.
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July 2022 by David R.
We have a great new vet! After being treated very rudely by South Hillsdale, we came across Dr. Hoppe and Dr. Cherry, whose compassion and knowledge has helped us through various issues with our two cats. Always a courteous front desk team and technicians, who not only help, but listen as well. A+!
