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March 2023 by Edison Mai
The 5 stars is to Grace Cheung and her branch for assisting a urgent matter. They went above and beyond what my branch would do for me. Her branch is one of the few positive things I can say for this company. I can't say the same thing for others who have brought only a negative experience and inconvenience.
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September 2022 by Helen Du
I’ll give negative score if it’s allowed. So ridiculous slow…I just deposited $1 and updated address, but it took me about 30 mins. They need different person to approve the transactions and also deal with another client after me at same time.
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September 2022 by Helen C
I’ll give negative score if it’s allowed. So ridiculous slow…I just deposited $1 and updated address, but it took me about 30 mins. They need different person to approve the transactions and also deal with another client after me at same time.
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June 2018 by Victor G.
East West Bank has been here quite a few years. hidden in plain sight at the end ot this mini-Asian mall catering to the shoppers who go to Marina Market. did the usual making a mortgage payment. in and out in minutes. usually not too busy.... parking is another issue. nearby parking an issue. no problem finding a space at other end of center.
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May 2016 by Patricia Moran
Terrible customer service. I am going to retrieve my funds from there. They don't even know how to follow proper procedure. Bye Bye