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November 2023 by Diane
Designer Connie Brack made the Installation of Hunter Douglas sun shades easy and the results were perfect! Thank you! Highly recommend!
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September 2023 by Ismar Mahmutovic
A big thank you to Katia for making our search for the perfect bed an incredible experience. As newlyweds, she went above and beyond to ensure we found the bed we envisioned for our new life together. The thoughtful congratulations card she sent us added a sweet and personal touch. We highly recommend this Ethan Allen for their excellent customer service and top-notch products. We're absolutely thrilled with our purchase and couldn't be happier.
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September 2023 by Sara Miller
I recently ordered several a sofa, hassocks and a rug and am thrilled with the results — the qualify is top-notch! My designer, Deborah Modena-Gordon in the Hillsdale store, was wonderful to work with and gave me excellent guidance. I highly recommend them!
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August 2023 by Brian Gentile
Connie Brack at Hilsdale Mall is the best! Great design advice. Follows up throughout the process and after. We even used her for an out-of-state order.
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August 2023 by Lisa W.
I had a very positive experience working with designer Deborah Modena-Gordon. She was a good listener, quickly understood my requirements, provided layout drawings including existing furniture, and even offered layout suggestions for another room (independent of the sofa I was selecting) when she came to my house to measure. I'm pleased with my purchase and I highly recommend Deborah. She provided excellent service from ideas/options, scheduling appointments, final selection of the sofa and fabric, and follow up on delivery.
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August 2023 by Lita B.
We have been long customers of Ethan Allen for years. I love their furniture and service. We bought a couch set, coffee table and end tables many years ago with the help of a decorator who came to our home and designed it. Now it's time for a new couch and chairs for our family room. Katia, our new designer helped pick our fabrics for the couch we wanted. It was delivered promptly and looked beautiful. Next, we ordered 2 matching chairs with ottomans to complete the family room. She also came over to inspect if all the furniture would align perfectly and it did. Can't wait for the 2 chairs to arrive. So excited!
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March 2023 by Dawn W.
The bed itself is lovely. I was able to get a nice fabric that works well with the room. However, I was very surprised at the poor customer service after purchase of the bed. The bed frame was delivered, but at the time of delivery I was told that a mistake had been made and only 1 foundation had been ordered instead of the 2 required for my cal king size mattress. This would have been no problem, and I would have been fine even if it took a few weeks for the 2 foundations to arrive. However, when I called a week or so after delivery to ask when the foundations would be delivered, I was told that I would need to pay more for the additional foundation. This didn't make sense, since the mistake was made by the design associate, not by me. The store should simply acknowledge that there was a mistake, and absorb the cost. It's simple--I was given a quote for a bed frame with a foundation, I paid for it, and then later I was asked to pay more due to an associate mistake. The bed was quite expensive--$4600--and I don't think it's extraordinary to expect that the store would absorb a $300 cost due to their own mistake. I ended up talking to the store manager (Susan), who insisted that I needed to pay. Eventually she agreed to deliver the two foundations without a charge, but was rude about it ("I'm not looking forward to arguing with you about this"). Over a month after the original bed delivery, I still don't have the foundation.
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January 2023 by Faline Kitten
We purchased sofa and chairs from Ethan Allen. These are well made and comfortable chairs.
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December 2022 by Anwaya Aras
I am beyond impressed with the design services offered by this store. My designer was Matt Enright and he was simply phenomenal. He has a fantastic taste, deep design aesthetic and quickly understood my requirements. He assembled a 3D rendering which helped so much in putting the things all together. Highly recommend this store and Matt to anyone furnishing their new space, very impressed!
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November 2022 by Anwaya A.
I am beyond impressed with the design services offered by this store. My designer was Matt Enright and he was simply phenomenal. He has a fantastic taste, deep design aesthetic and quickly understood my requirements. He assembled a 3D rendering which helped so much in putting the things all together. Highly recommend this store and Matt to anyone furnishing their new space, very impressed!
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November 2022 by Eileen Capitolo
Thank you to Connie for all her help in designing our master bedroom. We ordered furniture, bedding, custom draperies, chose a paint color, reupholstered an existing chair and designed custom accent pillows. Everything went smoothly and the room looks beautiful! I will definitely use Connie again when we start our next room!
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September 2022 by Andrew Yau
My wife and I went to Ethan Allen for some furniture for our newly remodeled room. We worked with Connie Brack who was amazing. She listened to what style we were looking for and gave us great options to choose from. She has a great ability to pick out colors that complement each other and that match existing colors in your house (we wanted a swivel chair that matched our fireplace tile and we didn’t know what colors would work - Connie gave us a few options and they were spot on!). We also sat down together and she was able to provide a rough drawing of how the furniture would look in our room. We love our new room and we plan on going to Connie for all our future design needs. I just wish we found her earlier so that the rest of our house looked as nice as our new room.
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September 2022 by ctcat1
I recently worked with Katia Siders at Ethan Allen to order a piece of furniture and she made the process very easy. She was extremely helpful in figuring out options. The ordering process was quick and simple and she followed up quickly with answers to questions. Would definitely work with her again in the future!
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August 2022 by Michal S.
Ordered new couch, chairs and ottoman. They arrived way earlier than promised. Fantastic! Very pleased. The delivery people were very peronable, and extremely professional. Highly recommend. Deborah was a fantastic help in choosing the right fabrics.
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May 2022 by D W.
Stopped by the store and left my contact information for an interior designer appointment. Almost 3 weeks later, I still do not get any call or email follow up at all.
