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January 2024 by Nick Mazzone
Good place to shop for shoes.
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December 2023 by Shamal P.
I went to Foot Locker on the evening of December 12 and I was looking for a pair of high top sneakers. Unfortunately Gabi wasn't able to help me find something in my size but we were able to find a very cool black Nike zip up hoodie. It was great so the trip was not made unnecessarily. Gabi was so professional and ridiculously kind. She complimented me when she didn't have to. Thank you, Gabi! I hope to shop with you again.
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December 2023 by Love Dove
I really wish the workers (males specifically) look and be available for customers. It seems Iike some of the males in there avoid eye contact with you so you don't ask them for help or they try to look more busy folding rather than ask the customer in that area, "I'm here to help, just let me know if you have any questions".The females are always helpful and I am not making this about gender at all. It has been my experience here at this specific Foot Locker and avoid coming there because of that but my daughter asked to go there for some last minute shoes for vollyball. I look around to ask for assistance and out of 4 people, 1 person a male had a smile and was attentive so thanks to him, I didn't get his name but if it weren't for him we would have just walked out without making any purchases.
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December 2023 by Cecelia California
Seems that no one answers the phone at this location. lol trying to buy shoes is difficult here.
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August 2023 by Dr Rishi Muni Dwivedi
Nice place for shopping v if shoes and clothes.
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January 2023 by Mr. A.
This store is under stocked in kids' shoe sizes. They never have the size my son wears. Surprisingly, they had one pair today, but, unfortunately, it was stained. They had the next size up. I asked them to hold it for me while I checked in with my wife to make sure the bigger size would work. No problem, sir. I came back to pick up the shoes that were on hold for about 1/2 hour. Sorry, sir. Someone bought the shoes that we were holding for you.Really????? Yes, really.
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January 2023 by Stacy Templeton
Currently closed when it says it should be open.
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December 2022 by Shilo B.
I stopped by this Foot Locker to see if that had a couple shoes I had my eye on but could never locate my size. Lo and behold, Foot Locker Hillsdale had not just one but both shoes! I honestly have to just say thank you to JR (Jonrick) for being so patient and grabbing me both shoes in the multiple sizes that I wanted / needed to try. I was there for a nice chunk of time. I had tons of questions too, which he so happily answered. I cannot mention enough how hospitable he is.In the season of Christmas shopping and the hectic mess of life, it was so nice to have assistance with a smile. I'll definitely come back to this specific Foot Locker and ask for assistance from him, again.
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November 2022 by Yan Yang
Great service. The staff is experienced. When I hesitated between a smaller size and a larger size both seemed fitting my feet, she suggested the larger one without hesitation. It proved to be a good decision. I also switched to a pair of lower priced shoes shortly after I made the initial purchase. They were supportive and didn’t hesitate in agreeing with the change.
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November 2022 by Samuel Cooper
They backdoor all their good and when they get dunks they let the resellers buy 4 or so pairs so the rest of us can’t get any. Flawed system
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September 2022 by Arsenii Hurtavtsov
Bought these sneakers in Footlocker (San Mateo) on August 13th 2022.For 2 weeks they torn in 3 (!) places just from wearing. I’m even ok that Footlocker doesn’t want to give my money back. But they asked $80 just to change it for the same pair!!! I’ve never heard something similar. Will write the complaint cause it seems illegal.
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September 2022 by Devonte Dixon
Horrible service! Just watched us like hawks!
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September 2022 by Mohammed A.
Horrible! I asked the guy the size I wanted and instead he told me "oh that's the highest I got 9" and the shoes was 11.5. Ridiculous! Instead of going to the back and check it's really ridiculous.
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July 2022 by Eddie H.
This is solely a customer service review. We were greeting but associate Arlene C. She was hella dope. I came in to buy some shoes for my 2 year old daughter. She was hella helpful.. she picked out some shoes for her cuz I told her how she has hella pairs already (daughter of a sneaker head), so she grabbed the pair sat her down and proceeded with putting them on for her. I didn't ask her for this. She did it. I have been in shoe stores countless times with my daughter for shoes and never had this happen. They just had you shoes and walk away. The shoes didn't fit to Arlene liking. I double check and agreed. She grabbed her a 6C put the shoes on her again and interacted with my daughter so great my daughter was smiling and clapping and she takes a while to warm up to ppl. This was very heart warming. Customer service is a lost art and she just showed me that she got skills...
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April 2022 by Scott H.
Probably the worst selection of any foot locker I've been in recently. No problem with the staff or the location just not a great selection of shoes. Then there's this issue with their House of hoops side front entrance locked. Essentially they're creating a death trap if you happen to be in there and there's some sort of emergency.
