GoPro
Hours:
3025 Clearview Way, San Mateo CA 94402 Hours
About GoPro
GoPro, the renowned action camera brand, has garnered mixed reviews from its customers. While one customer was satisfied with the company's prompt exchange of a faulty Hero 8 camera, another expressed disappointment due to the closed doors and staff's fear of the "fake flu" during the pandemic. However, the company's headquarters in Silicon Valley are described as a fun place to visit, especially for those with connections or sponsorships. Additionally, a customer praised the sturdy and efficient replacement product received through the warranty, highlighting the attention to detail and improved functionality over the previous model. Overall, GoPro seems to offer a diverse range of experiences, from excellent customer service to a visually appealing and engaging headquarters, catering to both loyal customers and those with insider access.
Most Recent Reviews
June 2025
The absolute worst customer service, no one on their team knows how to solve any problem. A sign that this company is quickly dissolving to competitors.
June 2025
After 10 years of being loyal to gopro I'm done. They still can't fix the mobile app to transfer photos to your mobile device. There is always issues with quick app it sucks so I'm done I'm going to DJI. Good riddance gopro you just couldn't figure out Bluetooth wifi transfer the app always fails
May 2025
Avoid at all costs. Scam of a subscription model. Support service amongst the worst I have dealt with. Management and legal team won't ever talk to a customer and hide behind support who won't assist.
Was a fan many years ago. Never again.
More Comments(116)
You May Also Like
- San Mateo, California