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January 2024 by Elaine W
I rarely write reviews, but when something is wrong, it is wrong.My daughter and her friend wanted to buy two shirts and waited at the cash register for 5 minutes. No one came. My daughter saw a nearby associate and went over to her and asked if they could buy the shirts. The associate replied, "the line is over there." My daughter explained that they had been waiting in line but no one was at the register. This associate then said to my daughter, "don't give me attitude".Wow. I guess it's ok to talk down to your customers and give THEM attitude if they are younger than you, right? For asking a simple question and wanting to patronize your store.Avoid the short Asian associate with died hair in a ponytail. And no, not racist. I am Asian, too. Just identifying the one who thinks they can talk down to customers just because they are young.
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December 2023 by Yember Funes
Everything is very good, everything is on sale right now
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July 2023 by céline provins
Disappointed by the size and the lack of choice of that particular Hollister
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March 2023 by Jennifer Penas (A Year Of Cocktails)
Helpful staff!!
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May 2022 by Mehmet Kayadelen
This particular Hollister is the best of all other Hollisters. Employees are so helpful & friendly.Return & Exchange was so smooth; I was offered the stock of other colors and sizes that were available and I ended up purchasing them.Thank you so much for the above and beyond experience!
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February 2022 by Rose Padua
Excellent quality and sales prices!
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December 2021 by Pepe B.
Mismanaged. It's this time of the year, Xmas, every year that you need a gift box and tissue paper. Well, the management did it again, it has no boxes or tissue paper available. C'mon Corporate. Please clean this operations up.
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August 2021 by Poornima Hiremath
Employees are very rude. They made us go back to shop 5 times to return a small size clothing that my daughter purchased by mistake, they could not pull the transactions for apple pay, even after we showed them the bank transactions that we have purchased those T shirts from there store. After making us go back and forth for the 5th time they refused to accept it as there was small dent on the package; Shame on this company don't shop here
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August 2021 by Nima H
I wish it had 0 stars, worst return policy.
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August 2021 by SS team
No common sense, arrogant staff
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July 2020 by Sebastian Vanzini
(Translated by Google) Lost the magic(Original)Perdió la magia
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January 2020 by Juan H.
I must say, this isn't your typical Hollister store, as this one knows how to maintain itself. Upon walking in, I was greeted warmly by a nice young lad in his teens. Following the welcome, I decided to browse the store and then was reassured by this really friendly high school student with a red lanyard that if I needed a different size for anything, she was there to assist. At the register a really friendly girl helped me sign up for club cali so I could get bonus points from buying items. Definitely will be coming back to get some quality discounted clothes.
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January 2020 by Salpi D.
Horrible customer service. Stuff marked on sale that's not really on sale?! Also, I was told I'd get my rewards back if I returned something. Apparently that's not the case. I lost my rewards when I returned the item.
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January 2020 by R M.
this hollister is staffed by these awfully rude teenagers who don't understand how to do their job correctly without being horribly rude and stuck up, I don't know her name but there was this girl wearing a red lanyard that said seniors and she was horribly rude and unhelpful and rolled her eyes at me atleast three times. left the store feeling absolutely horrible. will never be shopping here again
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December 2019 by Peony N.
They don't give you the clothes on the mannequin even though it is the last item They will oder online for you and you gonna pay full price even though the promotion is 40-60% off in store or online at the time that you purchase . What the ...! I saw the dress that I really like on the mannequin in the store . Then I asked them the locate of the dress, they show me the dress, it size M, my size is S and it is the last one besides the one on mannequin, I asked them that can they get the one on the mannequin for me. They said no, they denied to give me the dress on mannequin even though it is the last dress they have in the store . Then they said that they can oder for me, I can purchase right there and the dress will be delivered to my address, i am ok with this then I asked them how about the price, they said that it will be full price even though they have promotions 40-60% off whole store and online, and if I oder online I gonna get extra 15% off. It means that I come to the store, purchase 59.96 $ for the dress that if I oder online myself I just need to pay 30.57$ . This is so ridiculous. I will never go into this store again .
