Lovisa
Jewelry StoresHours:
Shop 1090, 60 E 31st Ave, San Mateo CA 94403 Hours
About Lovisa
Lovisa, a popular jewelry and accessories store, has received mixed reviews from its customers. The store's staff are generally praised for their friendly and helpful demeanor, with several customers highlighting the exceptional service provided by specific employees like Rebecca, Dawn, and Kyla. Many customers have had positive experiences with the store's piercing services, noting the staff's patience, expertise, and ability to put them at ease during the piercing process. Customers have appreciated the detailed instructions and care provided by the piercers, leading to successful and well-healed piercings. However, the store has also received some criticism regarding the quality and durability of its jewelry, particularly for customers with new or sensitive piercings. Some customers have found the jewelry to be too soft or bendable, causing discomfort and issues with the piercings. Despite these concerns, the majority of customers seem satisfied with the store's overall offerings, particularly the wide selection of affordable and stylish jewelry. Several customers have expressed their intention to recommend Lovisa to friends and family, indicating a generally positive sentiment towards the business.
Most Recent Reviews
November 2025
I went in today and Rebecca has helped me greatly with all of my questions and concerns!! She was extremely patient and did everything she could to help!
April 2024
Great customer service, I did double piercings. The two ladies were amazing! Friendly kind and informative.
August 2023
There are good ppl there.Idk her name she's a really pretty Filipina friendly accommodating, she says sure hun no problem,Pretty eyelashes. Super sweet. Great customer service.5$tars for her.The other's not so much.
More Comments(47)
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