MAC Cosmetics at Hillsdale in San Mateo offers a welcoming and professional shopping experience. Customers appreciate the friendly and knowledgeable staff, including artists like Jade, Alisa, and Ommi, who provide expert advice and make clients feel comfortable. Many reviews highlight the staff’s talent in makeup application, with some customers leaving with full-face makeup done and purchasing recommended products. The staff’s positive attitudes, patience, and accommodating nature stand out, even when appointments are booked on the wrong day or during busy times. Visitors often mention feeling confident and happy after their visits, thanks to the skilled artists’ work. The store also offers a variety of services, such as free one-on-one appointments with Artists to prep for special occasions. For convenience, customers can call ahead or choose options like Buy Online, Pick Up In-Store, or Same-Day Delivery. Overall, the store is praised for its excellent service, talented staff, and the warm, welcoming environment that makes every visit enjoyable. MAC Hillsdale is a popular spot for those seeking quality makeup products and expert advice.
I had a great experience with Jade. She knew exactly what shades would go with my skin tone and made me look stunning! I recommend any of the services, you will not be disappointed! I even booked on the wrong day by mistake and Jade was still so gracious and accommodating. Thank you for such a great experience!
September 2023
I had an amazing experience today at this Mac location. Specifically because of Alisa who did an amazing job on my makeup. I wound up purchasing many of her recommendations. She clearly knows what she’s doing. I’ll be in for a visit every time I’m in the area!
June 2023
Excellent experience coming here. The representative who helped us had a positive attitude, was attentive and had a good product knowledge and made us feel happy shopping here. Didn't get her name but she helped us at about 7pm on 6/29/23, thanks Si much for the positive attitude and great service!!
