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April 2024 by Natalia Rodriguez
Staff is so rude. First time here guy was super rude towards my husband and said he should behave better and stop eating. Please educate your staff so they keep their personal opinion for them. Now we are picking up the suit and another staff asked me if anyone was using the fitting room (like how would I know I don’t work here), and it is not the question, is the attitude and look they gave me. Just pick a different store!! And if you need to buy from here, get someone younger to help you!!
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April 2024 by Hanns Ullrich
Super friendly and helpful staff. Particularly if you feel out of your depth looking for a suit or sport coat.
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April 2024 by Theo Wiggin
Very nice experience, helpful, fast, and easy to work with.
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March 2024 by Nino B.
Location is not as nice as the Daly City store. Sizes are not as well sorted. The store associates could be organizing instead of sitting around.
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January 2024 by Andrés Garcia
Absolutely rude honestly the guy was not professional and I felt racially profiled the whole time. I’m getting my suit for my weeding in this was not the experience I was looking for, just spend the extra bucks and go buy yourself a nice one . There whole point is to sell suits and he did the opposite just rushing and no people skills. I thought I had made an appointment and they would be ready for me instead I ended up trying 3 jackets and we left . I hope someone reads this and saves themselves the trouble Men’s wherehouse do better !! Give the guy a vacation or something cause he is just a bitter old man. Stay away from the old guy with the glasses not the old grandpa one the one with the 49faithful pin. Will be buying a suit else where we just came to this store cause my mother lives here and it was near. Overall really disappointed. I would give negative stars if could.
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December 2023 by Little A.
The service is no good. The man who worked there had no patience to me when I go buy a coat. He just tried to rush me to the door. I don't feel want to go back here again.
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November 2023 by Chris A.
Went in for a new suit while the store was empty. Needed help and staff couldn't be bothered. Told him I needed something for this weekend, told me you better hurry then and walked away. Horrible customer service for from the clerk with grey curly hair.I understand why your store was empty
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November 2023 by Arthur Wron
I've been coming here since high school, and they've helped me now get my first suit and multiple outfits for weddings. Very professional and accommodating.
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September 2023 by Renée M.
Hubs was looking for a suit so we saw this on our way to HIllsdale Mall. We stopped in and perused the racks starting from the suits section to the shirts. There are different styles such as Classic, Slim Fit, Modern Fit so you can decide what looks good on you and how the style fits your body-type and particular taste. The style charts show visuals about the fit to give you and idea. Some of the Slim Fit pant styles were too narrow on the legs on my husband so he looked into the Classic styles. You can also order ones to be made. They have a few colors on the racks but there were also rental suits which a few men were selecting that day. We looked at the sale racks but nothing was of interest. Salespeople were readily available and helpful. Hubs ended up getting a nice patterned suit on sale so we didn't leave empty handed! (Correction: he found a nice patterned SHIRT on sale).The store is located in a small strip mall that has Nijiya Market, Joann's, Santa Ramen, Seapot Restaurant, Holiday Cleaners so it's quite a busy and packed parking lot. Luckily we found a spot.
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September 2023 by Chris Lopez
Had to get a suit last minute for a wedding in Japan. Luckily I had a 3hr layover and decided to go to this location, since it was the closest to the airport.They understood my sense of urgency and within 45 mins I was was out the door with a suit. My pants were also tailored / altered and pressed! Overall I was impressed.Thank you Chris, the other gentleman, and the person that tailored my pants for taking care of me swiftly and professionally.PS... For Japanese weddings make sure to get a white tie or a non solid black tie. Solid black ties are for funerals.
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September 2023 by Bert R.
i would like to give 5/5 to the young man who helped me with my suit and 0/5 stars for the manager of this location. before my arrival to this location, I called about their services that they offered at this location, to which the manager replied, very rudely and was very adamant that they would not be able to help me in time. After I mention that the Men's Wearhouse has on their website that every Men's Wearhouse location offers in store tailoring and 24 hour availability if needed the manager said "I don't know where you saw that but we don't give that."Unfortunately, I decided to still go to this location to receive the offered services and was greeted by the manager upon walking in who had a dirty look on his face (evident by scowling and body posturing) and said "what do you need?" Instead of asking and approaching me by saying , "how can I help you today" or "do you need any help with finding a suit today?" This manager decided to approach me very rudely and with hostility. Upon expressing that I was looking to get my suit tailored (which i purchased at a men's warehouse location a few days previously and spent over $400) today the manager only replied with "well, When do you need it by?" after I replied, when I would need the suit by, all he said was "well I don't think we can do that. You can go to the tailoring shop next-door and go look over there to see if they can do it, but we can't do it that fast. "I looked at this manager and said "excuse me, but I would actually like another staff to help me out." He proceeded to laugh in my face and state, " well i'm the manager here so go right ahead." the young gentleman who helped me out, was very attentive, respectful and professional and set me up with EASE to get my tailored suit in a few days, where as the manager was rude, hostile, not friendly, made me uncomfortable and seems like he did not want me to get my suit tailored at this location. do not go here!!! or get this guy fired cause he was just being a dick for no reason.
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September 2023 by Soyumlicious
Store in San Mateo . This review goes to Leah SMITH. She was phenomenal. She SAVED OUR SPECIAL DAY. I am was so glad that she was very caring, gentle and most importantly patient with us. We had an issue with our reveal and she was able to figure it out!! She’s very knowledgeable hand customer driven.
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August 2023 by Tianqi Dang
We arrived Monday evening and the store is not too busy. Ash helped us finding the best size and alter. He is very professional and very efficient. We are very satisfied with his services here.
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August 2023 by Marcello N.
I had to get a suit in a hurry. Was in and out in 10 minutes, thank you again team member who helped me (Sorry I don't know your name and it wasn't on the receipt either). It was almost a one-stop shop too. They were just missing a belt, but I got everything else I needed in one stop, and it will be ready to pick up a day before the wedding. Thanks MW! You guys have been rocking for decades now. As long as I can remember.
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August 2023 by Sean Black
The ladies and gentlemen that help you here are so much better than the ones in other locations both in their knowledge and customer service skills that it feels like a different company all together.