-
January 2024 by Nouls S.
I love Dr Paris Montgomery here at Optical Illusions! She has the best bedside manner and has such a warm personality. I had a problem with my prescription and she made sure my prescription was corrected and took the time with me to make sure it was fixed. Her front staff is very attentive as well.
-
December 2023 by Lei Gong
Fast service and very detailed explanation of the eye scans and my options. I didn’t end up needing any glasses after the exam and didn’t feel pressured at all to buy anything after examination.
-
December 2023 by Romeo S.
I highly recommend not buy from this place. The agree on price with and take all your information, but when it comes making the purchase they don't honor the agreed price regarding their employee made a mistake.. Bad business practice. About 2 months ago give or take. We came in the just browse unfortunately I fell for a pair of Chrome hearts option forget the model, but they were super retro. My representative was Miguel or Victor. I told him interested, but need to wait for FSA CARD to come in. Before I left he wrote up the full quote including my VSP discount and stores applied discount too.. out the door I would pay $650 give or take. The plan was to pay for the glasses so they can process moving, but long story short Victor re-did the quote after I kept insisting to look for my profile that had the agreed price in the initial visit so 10 minutes the quote was ready... so from $650 to now $300 additional close to a $1000 plus. Victor said, Miguel made a mistake. That's not my problem.. you should honor the initial price of $650. End of the day word of mouth travels far and hope the owner Dr. Will T sees this and make things right.
-
December 2023 by George He
All great! Except the price seems to have gone up 50% from a couple of years ago.
-
December 2023 by Palmer Dooley
Friendly, prompt service. Dr Montgomery is great.
-
December 2023 by Robby Torres
We’ve been with Dr. Montgomery for about 2 years now. She’s amazing and is incredibly skilled in managing our family’s vision. We hope to stay with her as our provider for as long as she’s available.
-
December 2023 by celeste robinson
Dr Gonzalez is knowledgeable, kind and patient. The other staff were also polite and helpful.
-
November 2023 by Frances Calsadillas
Stumbled in for an eye exam and they were able to accommodate me the same day. I didn't have my insurance card but they were able to lok up my VSP benefits and save me a bunch of money. I love working with Gina and Lorelei and Dr. Montgomery. They are a great team!
-
November 2023 by Jen Hsieh
The doctor was very nice and the overall service was great - I wanted to give a 5 stars review, however, the process of finalizing my contact lens prescription and getting copy of the prescription took a lot of back and forth communication - I had to call multiple times to ask when to pickup my samples, and when I can get the copy of my prescription.
-
November 2023 by bhavi saklecha
This place is a rip off. They will not do basic a eye exam without requiring the patient to spend at least $250 on optical imaging.
-
November 2023 by Bhavi S.
We had got a appointment for basic eye exam for glasses. They will not do a basic eye exam. You are required to get a full optical image done and have to spend over $250.Here is the exact reply"Hi there the retinal screening and images is standard practice at all our locations. Should you not want to do the Optomap and image scans then the doctors will not be able to see you"
-
September 2023 by Suvrat Rao
The staff are supremely helpful and kind. Even after I messed up and caused them an administrative hassle they went out of their way to make sure I’d have my contacts before an upcoming move.Very advanced equipment used during the exam too, about which and the results from which the doctors always take the time to answer my many questions.Highly recommend!
-
September 2023 by Tansen Panesar
I attempted to (correctly) use my insurance benefits to buy frames here. The front-office staff member seemed to think I was wasting her time, so my wife showed her the insurance coverage document but was swatted away, “I don’t need to see that.”Turns out she did “need to see that” because she brought it up on her computer 2 mins later to acknowledge that the benefit is indeed applicable. Never mind, Ill find somewhere where I’m not an inconvenience.
-
August 2023 by Dreas D
Mandatory $49 eye imaging fee is applied to an eye exam. There was nothing about it on their website. Wasted time going there.
-
August 2023 by Kirk Bazan
Modern technology and really attentive staff. The doctors were very thorough and made great recommendations to help my dry eye and allergies with their eye spa wellness packages. The optical has a large selection of unique frames like Chrome Hearts and Cartier which I love. Happy patient who will be back every year
