Petco in San Mateo, located at 3012 Bridgepointe Pkwy within the Bridgepointe Shopping Center, is a well-regarded pet store that offers a wide range of pet products and services. Customers appreciate the store's clean and well-maintained environment, with plenty of parking available. The staff is generally friendly and helpful, especially those who assist with pet grooming and nail clipping, such as Vincenzo and Laura, who are known for their caring and professional service. Many customers rely on the store for their pet's needs, often using online curbside pickup to ensure availability of kibble and treats, which are sometimes difficult to find elsewhere. The store provides additional services including full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and training classes, all aimed at providing the best care for pets. Some customers have experienced issues with customer service, citing rudeness from a front counter staff member, but overall, the store maintains a good reputation for friendly and attentive service. Petco is a trusted destination for pet owners seeking quality products and caring professionals.
My brother and I go here regularly to buy fishes for his aquarium. So far all of the staffs at this petco have been extremely kind and friendly. Few times we have gone to exchange the fishes that didn’t make it, they have been helpful then too!
March 2026
I needed some tropical fish food and they helped me locate the item quickly and I was out of there in no time!
February 2026
My kitty passed away and I returned cat food. It was handled efficiently and with a smile.
