Public Storage in San Mateo offers a convenient and hassle-free storage experience. Reserving a unit is free with no commitment required, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The facility is described as very nice, with friendly customers and a hardworking, nice staff. One customer particularly appreciated working with Cesar, who provided excellent personal attention. Another customer found the location near the 92 highway to be a highlight, making access incredibly time-efficient, although they had some initial trouble understanding the instructions for locating their unit. Customers have praised the service provided by Chris and Teresa, who were described as friendly, patient, and professional. Teresa, in particular, was commended for her kindness, support, and exceptional customer service skills. Overall, Public Storage in San Mateo is a reliable and customer-focused storage facility, offering convenient access and personal attention from its dedicated staff.
