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December 2023 by Bill E.
Scandinavian Designs is a reliable source for high quality good value furniture. Most recently, I needed to find a bed frame for my kid who has found their own place. Here we found something they really liked for a reasonable price. Mei Lieng helped us when we came in on Dec. 24, thank you for being there on the Holiday. Everyone is so helpful and the products are very nice for your home. If you find something you like there, you should buy it.
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October 2023 by Vishal S.
Customer service is terrible! We bought outdoor furniture last year, and have seen some weird damage to the upholstery on the cushions. During the wet winter we even made sure to take the cushions and store them in our garage. My issue is that when I followed up and complained to the store (a couple of times), and sent them pictures, both times I was assured that a manager would follow up. I am still to hear back from the manager. Sounds like they are keen to sell the product, but do not want anything to do with you post sale.
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October 2023 by LJ M.
I love this store! The staff know their inventory and provide excellent customer service! I've worked with the San Mateo store for the past 20 years and am never disappointed!
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August 2023 by Ghiasi Designs
Great company and products! Had a great experience in sourcing a few items for myinterior design clients. Don’t hesitate to reach out to me for your interior design needs and definitely go and check Scandanavian Designs for their products.
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August 2023 by Shaily Shah
The quality of products from Scandinavian Designs is amazing! The in-store experience and customer service is extremely helpful. They went beyond their way to source the item I was looking for from a different store because it wasn't available in the location I was visiting.
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July 2023 by C C.
Meiling was very professional and considerate. She provided great product suggestions based on my needs. She was also very quick and responsible to solve problems. I appreciate Meiling's excellent customer service and will highly recommend looking for her help when you want to buy new furniture.
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July 2023 by Helen R.
I bought my first big-purchase couch from here ~2 years, it's sleek, modern, super comfortable, and holding up like a champ. I can't foresee any reason I'd get rid of this couch in the next 20 years unless there's an unforeseen dog incident. The customer service here was TOP notch. I felt no pressure to purchase anything and enjoyed walking around the shop at my own pace. I live on a 2nd floor and the two delivery gentlemen got this giant couch up the stairs, around a corner, under an awning, in between two posts, and into my apartment. Absolutely incredible, I have no idea how I'll get it out. This is my permanent residence now.I went back a few months later and bought a nice little coffee table, it took a few weeks to get here with supply chain issues, but was totally worth it. And the prices, yes.
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July 2023 by Pam J.
It was my first time at the San Mateo location. I went with the intention of buying one of their remarkably comfortable leather chairs. I was greeted by MeiLing. I am writing this review because MeiLing provided the best customer service I've ever had. I found the comfortable chair and continued to look around. MeiLing was low key but always available. I found 4 chairs I loved but couldn't find the right dining table. MeiLing surprised me by grabbing a chair and taking it to various tables until we found a combination that sang. I love my new furniture. The delivery and set up was stellar. Thank you MeiLing for creating this excellent customer experience.
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June 2023 by Janet Phillips Kenniasty
I have purchased a motorized, reclining couch as well as a stool/ottoman and artwork from the San Mateo location. The manager, Lorenzo, could not have been more accommodating. We appreciate having such a lovely showroom and service in our area.
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June 2023 by Mark Sorenson
It was so simple to purchase our kitchen chairs. They had what we wanted at a good price. Robert made our purchase enjoyable. Why can't every shop make it this enjoyable?
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June 2023 by Sean Yelling
Good stuff at reasonable prices, the table & white chair( Couch from Costco
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May 2023 by Kimberly S.
Great furniture and great service. Love our daughters new bed frame and matching shelving. Quality materials and looks amazing. It was a display set so we had to come back after they had time to package it up. Packaging itself was done extremely well and the guy even helps load it into the van.
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April 2023 by Juliana L.
I have to furnish my retirement home and do not want too many nor too big pieces. I like furniture made of wood and leather. I was able to find all the pieces I need in Scandinavian design. The sales manager, Arthur, was very helpful.
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February 2023 by Tristan L
Better quality than large chains at a cheaper price (and a good range of price points). Really enjoy looking around the showroom, lots of inspiration. Loading dock guys are quite helpful, though there is often a line
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January 2023 by Lulu Ng
Good design furnitures. Practical and affordable. Good service during and after purchase regardless how small or big of the purchase. Highly recommend to come here for all your furniture needs.