Sony Interactive Entertainment
Hours:
2207 Bridgepointe Pkwy, San Mateo CA 94404 Hours
About Sony Interactive Entertainment
Sony Interactive Entertainment has received mixed reviews from customers regarding their services. Some users caution about digital purchases, noting difficulties in obtaining refunds and a strict returns policy that differs from competitors. Others have experienced smooth repair processes for consoles, although there were frustrations about the need for repairs and lack of information. Despite slower response times, customers appreciated the professionalism and assistance provided by support staff. Overall, while some customers faced challenges, others found resolution and support satisfactory.
Most Recent Reviews
April 2026
thank you for the exclusive games and brilliant consoles you are the best
April 2026
After 10+ years of buying your products I think this is the end! My ps5 account was hacked and then banned for something the hackers did. I have been trying for days to get in contact with support with no luck. I seriously have no idea what to do
March 2026
You should be more in tu0ne with your customers we should boy cot sony cause they don't want to deal with us
More Comments(76)
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