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March 2024 by JennyOn F.
Great store but this one cashier who I didn't catch the name of gave me the nastiest look when I was minding my own business buying my food. She had long blonde hair and brown freckles. She works at the San Mateo Trader Joe's!
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February 2024 by Sammy S.
I've been coming to this Trader Joe's store for years and noticed strange changes over time which I blame on poor management. First of all the premade sandwiches I buy appear to be sloppily but stressfully put up. Every Trader Joe's store I go to besides this one such as the Hillsdale location and the San Jose location by the airport has a less stressful atmosphere. That takes me to the next matter which is the employees. They appear to be stressed and not well coordinated. They do the best they can to be the best team they can be but I can read the stress in their work ethic and faces. it's difficult to see they are under poor management, and I have been a victim of poor management, as well as being someone who replaced poor management. It's not difficult for me to see low quality management in any store especially for Trader Joe's. This is the only Trader Joe's where I see what I mentioned. Lastly the management at this store is very strict. They are not easy to talk to. When you bring a matter up to them, there is no smile and there is no greeting and there is no humbleness except in a couple of people. When Matt was leading the store things were amazing and they were what every other Trader Joe's store has to offer as far as a pleasant and positive experience. I don't know who the manager is this time around but he or she is doing a pathetic job and I will be reporting this matter to upper management.
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February 2024 by Kazama Muramasa
The food is great and the services excellent. I was like to look forward to going there when I need my groceries.
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February 2024 by JASON MAY
Normal crowded TJ , staff was great and of course good quality food.
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February 2024 by Zoe Frazier
Friendly helpful people. Healthy Products that I want at reasonable prices.
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February 2024 by Dyann Espinosa
TJ’s is handy for certain items. But the quality of their products is mediocre. And many things are packaged, forcing you to buy more than you want. The amount of plastic that they use is unconscionable. The most annoying aspect is the staff clogging the aisles and loudly talking to each other. Have you ever had one of them say, “Pardon me” or “Excuse me?” Me neither.
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February 2024 by Shirish Joshi
Favorite grocery store.
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February 2024 by Sandra Charles
I love TJ's for all my food purchases. My only complaint is when TJ abruptly discontinues a favorite product/item without notice.
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February 2024 by Luis Galiego
Best customer service in the Bay area
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January 2024 by Lloyd C.
Nice Trader Joe's in a large shopping center with TJ-Maxx, Ross, etc. Customer Service is nice and friendly. This location is nice and quiet. Not as crowded as other locations.
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January 2024 by mike gilb
Grocery store
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January 2024 by S. Dutch Matthew
As expected
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January 2024 by Jason K.
Service is always really nice here and also has great snacks and quick to make foods that come in handy when i'm lazy
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December 2023 by Georgia R.
Trader Joe's in San Mateo near freeway 92 is my favorite location to shop. I particularly like the large parking lot which is shared with TJ Maxx, 7-11, and Ross stores. This Trader Joe's location is much smaller but I like the quint feeling. The store frontage is always decorated with seasonal plants or flowers and for this is important because the fung shui energy is positioned in the right area. The interior store design is similar to the other stores but on a mini level.
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December 2023 by frank fragomeni
Come on what can I say you know Trader Joe’s is good you gotta watch for their specials because they come and go once they’re gone. You’re out of luck. ☹️
