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August 2025 by chaparra vasquez
Great service every time! The staff is super helpful and friendly, and they make returns shipping easy and stress-free. Love their smiles! I have never had a single bad experience. This location has a-lot of parking which is a plus. 100% Recommend
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August 2025 by Melvin Zucker
Excellent service with fair pricing for shipping packages
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July 2025 by Kath De Anda
Excellent customer service, courteous, professional, knowledgeable and very helpful.
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June 2025 by Megan Neider
They are always late to open - I’m sitting outside their door waiting to open and this has happened twice before. Will not come back to this location
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June 2025 by Ke Z
I like this location, staff is great.
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April 2025 by majdi Zada
The best
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August 2024 by Scott Ollivier
I’ve been to the San Mateo UPS office on 41st several times. Every time the staff has been both friendly and fast/efficient in processing customers through the line. No ridiculous waits that can happen elsewhere.
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July 2024 by Daniel G
The two people who helped me were both thorough and knowledgeable. The woman taking my packages quickly and completely explained the options and charges. The other gentleman present gave me good solid advice on safety with packaging and shipping PC components. I frequently ship PCs and know he gave all the correct advice on supporting internal components.
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June 2024 by Rohita Tikoo
Ali and his team were very responsive and accommodating to our needs for shipment. They guided us with the process and even stayed late to make sure we got everything in place. Thanks for your help! Definitely one of the best UPS stores we have come across.
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April 2024 by Harriete Estel Berman
The store assistant was knowledgeable about the boxes that you had available and was very patient and helpful in finding three boxes that were suitable for my project.
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March 2024 by Aarushi Jain
Quick and easy
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February 2024 by Liza Wong
I have been a customer for over 2 years. I always found the store's owner Ali & his staff Anders, Evelyn and Isabel to be very helpful with my shipping needs. They are very professional, reliable and courteous.
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January 2024 by kirk bowman
Ali and is staff are pleasant, professional and efficient. I trust them for everything.
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December 2023 by Nenad Bozinovic
Ander, the notary, was amazing and super efficient guy.
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October 2023 by Rob Williams
This store lost the parcel we were attempting to ship and then when trying to file a claim they were providing us incorrect information.I know we’re emotionally charged but this was an incredibly important parcel and losing it has great consequences for us. More empathy for our situation would have been appreciated.
