The UPS Store #1694 in San Mateo is a locally owned and operated business located in the Laurelwood Shopping Center. It provides a variety of services, including packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Customers consistently praise the friendly and accommodating staff, particularly highlighting Jay and Marissa for their excellent customer service. Even during busy times or when the store was closing, the team made an effort to assist customers, demonstrating their commitment to service. With convenient hours and a central location, The UPS Store is a valuable resource for the neighborhood, making it a go-to place for all mailing and printing needs.
The team here are always helpful and in great spirits. It makes coming to send mail or return Amazon packages always a cheery experience. Thank you!
May 2025
I was just helped by Jay, who has great customer service skills and was very quick, accommodating and helpful, while at the same time greeting every other customer that walked in. They seemed very busy and the store was about to close, so it’s even more impressive.
January 2025
Jay was awesome. He helped me with a last minute print I needed for an event. He was very helpful and knowledgeable to get the job done right.
