The UPS Store #1694 in San Mateo is a locally owned and operated business located in the Laurelwood Shopping Center. It provides a variety of services, including packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Customers consistently praise the friendly and accommodating staff, particularly highlighting Jay and Marissa for their excellent customer service. Even during busy times or when the store was closing, the team made an effort to assist customers, demonstrating their commitment to service. With convenient hours and a central location, The UPS Store is a valuable resource for the neighborhood, making it a go-to place for all mailing and printing needs.
Great experience at UPS! The employees are very helpful, friendly, and always willing to assist. They made everything easy and were very professional. I really appreciate their great customer service!
August 2026
I was there on Sunday to return item to Amazon. The box was heavy for me. Both Jay and Hambir came out to help me. Hambir was very sympathetic, offering to help pack. We've haven been to this UPS for years even with the change of staffs. The staffs here are helpful, polite and kind.
August 2026
The staff, especially Jay, are very helpful and polite.
