Upstart
Hours:
2950 South Delaware Street Suite 410, San Mateo CA 94403 Hours
About Upstart
Upstart is a reliable financial institution that offers quick and straightforward loan services. Customers have praised the company's great customer service, with staff promptly addressing all inquiries about the loan process. Upstart provides reasonable interest rates and affordable payment plans, allowing borrowers to pay off their loans efficiently. However, some customers have expressed dissatisfaction with the origination fee and the limited debit card payment options. The loan application process is described as simple and fast, with funds being received within 24 hours in some cases. Upstart is transparent about its policies and procedures, emphasizing the importance of thoroughly understanding all the documentation. Overall, Upstart is seen as a helpful resource for those in need of quick financial assistance.
Most Recent Reviews
July 2026
Do not get a loan with Upstart. Very unprofessional when you ask for a Supervisor or Manager. They will say they are not in the office. Quick to give you a loan harrass you when your 1 to 2 days late. When you have a refund coming back to you, some say it takes two weeks and the others say 30ty days. Horrible dealing...
read full commentJuly 2026
I reached out for hardship assistance. I expressed my income does not cover the minimum payments. They declined any type of structured payment plan, hardship assistance, or adjustment of the interest rate. No options were presented to help. Their solution is: I have 15 days to make a payment.
May 2026
Bad experience, risk dept is a over the top, they don't hand out loans very easily. They just play email tag
More Comments(139)
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