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January 2024 by Hillary Clark
The management of this place is abysmal. Waited in line for 1/2 hour at the photo department while the manager blatantly ignored the growing line behind the counter. He was rude to the rest of the staff working and his customers.
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November 2023 by David T.
The worst pharmacy experience I've ever had? TL;DR: The pharmacists have no problems lying to your face.I needed to transfer a prescription from this Walgreens to another pharmacy. The other pharmacy told me that this Walgreens never answers their phones. I went to this Walgreens to ask them for a good time for the other pharmacy to call, and they said any time during business hours. So I called the other pharmacy and asked them to call now while I was in this Walgreens.Here's where it gets good. I also tried calling this Walgreens pharmacy and was put on hold by their automated system. When I approached the same pharmacist I spoke to earlier to ask why I was on hold, he said that they were too busy and cannot answer the phones. There was no one else in line, so I asked him to please answer the phone now. He refused. The ability to lie and then refuse to honor his word to my face was a new low in customer service. He said the words "sorry about that", but why even bother?
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November 2023 by Robert P.
This is a traditionally good store. I've bought grocery type items there, purchased home goods, picked up medications for relatives and prescription needs, handled a bit of legal work for their midwestern office many years ago and recall hearing nothing but positive reviews about their many years of service. It is a classically great name.
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October 2023 by Rakshith Krishnamurthy
Photo Booth out of order.
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September 2023 by Sandi S.
The Pharmacy staff is outstanding. They are so courteous, kind and helpful. They also have experienced nurses give you vaccines and they do a great job. Plus, you can drive through to pick up your meds.This our new favorite pharmacy!
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August 2023 by Horace L.
My partner scheduled a covid-19 vaccine online when the Walgreens website said that this location had covid-19 vaccinations available. She got there on time with her family member that needed it, and when asked if there was any vaccinations available, they said no. They didn't offer any explanations or alternatives, just said no they don't have it and sorry. Why is the website not updated if there are no vaccinations available? My partner made an appointment, received a confirmation text, email, everything and here we are, wasted time going here only to find out there is none...Walgreens, please get your stuff together.Also, I've been going to this location monthly to get my Caltrains monthly pass for my Clipper Card, and 2 months in a row, the Clipper Card machine is down. No notifications or warnings of when it will be fixed. Customer service is non-existent when informing you as well. It's a nonchalant, I don't care, sort of attitude.I don't know what has happened to this store. I remember it being friendly and amicable. Nowadays, I feel everyone is giving you the cold shoulder and is reluctant to help out. Lastly, be careful visiting this store at night. People have been attacked by some street individuals who sit in front of this Walgreens location.
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August 2023 by Scott H.
A store that allows blatant, rampant shoplifting is an unsafe store. The store had what I needed, and I got in and out relatively fast. Service was fast and friendly.
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July 2023 by Patti H.
I give Walgreen's a zero! I have an infection and my doctor sent in a prescription for antibiotics on Friday. It's now 430 Sunday afternoon and it still is not filled. Tried calling the pharmacy but no one answers.
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April 2023 by Aram Kocharyan
Service here is horrible. I printed two bday cards only to arrive and they tell me the printer is dead. I come back when I get emailed and they can’t locate my orders. The dude is trying to print them right now on the spot!
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March 2023 by Tanya T.
Tragically every comment made with a one-star rating is true. They make their own hours. Different people give different information regarding their product. Avoid like the plague. But then again, come to think of it, you might not need to for long since its going out of business soon. Good riddance!
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March 2023 by Eleanore D.
This is a review for the pharmacy team. It can't be easy managing all the prescriptions and insurance programs but after several years coming here, I have found all the people who work here, especially the front line service people, to be incredibly empathetic and try really, really hard to help resolve your issue.Parking is decent if you're not here during max peak hours given it's downtown. And when the drive thru is open, it's really nice.Thanks, pharmacy team!!
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February 2023 by Kat G.
They make their own hours and their drive thru hasn't been open once in the last two weeks I came. I only chose them because I'm on crutches. The line out the door.
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August 2022 by Danielle C.
I would avoid going to this Walgreens unless it's a dire emergency. I picked up some Gas-X and lactase pills and the total was like $40. Extremely overpriced!I needed the Gas-X pills due to some questionable lunch choices anyway but I was a bit shocked that a 48 count chewable pack would be $18.99 .... A quick check at the CVS website says it's around $9 or so. Amazon is about $12 or so.I bought the Walgreens brand lactase pills, 60 count for $16.99 .... A quick check on Walgreens.com says this is $9.99 ?! Even if I did store pickup to the exact same store it still says it should be $9.99! What the heck! I know online prices and store prices vary but that's ridiculous that I could order pickup at the same store and have it be that much cheaper.Lesson learned, I guess!
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August 2021 by Sandra D.
I don't know they offer curbside pickup when never never have personal to bring the stuff to the car CURBSIDE PICKUP REALLY BAD SERVICE
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August 2021 by Erik L.
The shelves are empty. The store is dirty. Awful. Will it be open in a year? Doubtful.