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July 2024 by Jasmine Aliyah
This is for Miguel who put my battery in, Thanks!
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July 2024 by C S
I would leave 0 stars if I could.
Walked in to get a battery tested. They said their tester doesn't work so they couldn't check. So I asked if they can charg the battery. They said yes, it should take 1 hour to 90 minutes. Came back 2 hours later to pick up the battery. Another person said that they shouldn't have taken my battery because the charger doesn't work either. What are the odds that both the tester and charger doesn't work in a single store and wouldn't they sell a battery tester that they can take off the shelf to be used? Thank you wasting 2-3 hours out of my day and making me go to another store.
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May 2024 by Mariano Casillas
Speed and confidence in what you need
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May 2024 by Johnny Cash
What happened to Sylvia the store manager? Every time I go in to shop , she’s not there. She had this store up and running for years! This store is not the same without her. Experience is different. She always took care of us customers. Made you feel like part of the family. I tried to get assistance at the stores surrounding and they are terrible. Get Sylvia back!
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May 2024 by Tiffany Cochran
Got there at 9:36pm and worker locked the door as I'm approaching the door. How rude. They closed 20 minutes before 10pm. Very upset ?
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May 2024 by Matthew Miller
This store is amazing. I had to jump my battery that I bought last year, and went into the store to buy a new one. Jose at the counter informed me (after I bought the new one and brought the old in) that the battery I had was still in warranty and qualified for a free swap out. THAT is customer service. He could have just as easily been happy making a sale but he went the extra mile. I have NEVER had an issue at this store, every time I go there, it has been a great experience. Even when the lines are long they reassure customers they will be with them ASAP. Even if you're not in San Pablo, go to this store. The customer experience is worth the travel as they are one of the few stores who still care.
Thank you Jose and Alvaro!
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April 2024 by Jenny E.
Malachi was super helpful and went with me to my car when the fix finder wasn't displaying the right codes. He also voluntarily thought to check my battery power and made some educated guesses as to what my problem could be while also printing out the report for my vehicle that the Fix Finder was able to retrieve. It's a busy day so it was nice to see him manage his time well with knowing when he should come out and help or explain to me what I had to do.
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March 2024 by Fabian
Very helpful, friendly staff.
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February 2024 by Edgar Ivan Alba
I had Luis Help me out, he showed he was very professional & helpful. Good costumer service ?
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February 2024 by hector avila
they allways for you do.
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February 2024 by Bryan Mejorado
Another AutoZone sold me a bad battery and they took care of it for me. Shout out to my cousin Eric and the staff, great help
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February 2024 by Chuck Taylor
Ordered some parts and they came sooner than expected. Workers are always willing to help and give good advice. This is my store
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December 2023 by Lillian' Caamal
Okay place e staff is.not.very knowledge-based
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October 2023 by Q Tatum
Great helper
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September 2023 by Larry Williams
Always make sure I get my parts on time when they order
