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October 2023 by Leah Bunday
I can't say enough about the loving environment here at kindercare. The staff is so kind and loving to the kiddos and really try hard to meet the needs of the whole child. The Director there is Wanda, and I know while my precious ones are with her and her staff, that she is going to be momma while momma is away. She is direct and organized. She understands child development and helps parents to understand and apply it in the home. As a teacher myself I have so much respect for the high standards Ms. Wanda has for the students, staff and most importantly the families/parents.
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September 2023 by Leah B.
I can't say enough about the loving environment here at kindercare. The staff is so kind and loving to the kiddos and really try hard to meet the needs of the whole child. The Director there is Wanda, and I know while my precious ones are with her and her staff, that she is going to be momma while momma is away. She is direct and organized. She understands child development and helps parents to understand and apply it in the home. As a teacher myself I have so much respect for the high standards Ms. Wanda has for the students, staff and most importantly the families/parents.
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September 2023 by Leslie H.
I highly recommend Kindercare El Sobrante. My child has gone there since they were 3 months old, they're now four. The Director, Ms. Wanda, and the rest of the staff really care about the kids and help them grow into fun little humans. It has been neat watching them reach milestones while there like learning how to walk all the way to writing the alphabet. They've even made a couple friends!
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November 2022 by Monica A.
My quick review is A+ highly recommended. Read more if you would like to know why. If your doubting kindercare, don't. Miss Wanda ( the director ) Ms Balques, (Preschool teacher) , miss Ana, Mr. George , Ms Vida miss Bri (Infant care) , and those are just the names I know off hand. Everyone there always has a smile on their face and are such a joy to drop my little ones off to in the morning. You know in your heart they are not just there because they need a paycheck , they are there because they enjoy what they do and they love the job that they have. When I first started my oldest son at kindercare he came from a school that was privately owned at a "teachers home" and they treated him very bad and had told us to find a new school when my son would cry for me in the mornings. His dad was suffering from cancer treatment and she claimed his behavior in the morning to be distracting to the other kids in the class. With no notice I was in shock of what to do and where to go to next. I called a few schools and did a couple tours but still was scared how he would be treated and cared for. I will not forget having to delay my sons start date due to us having covid and miss Wanda called and checked up to see how we were doing several times with out her even knowing us. I told her our situation and how hard it's been for my son to leave us at drop off and she told me not to worry and we will get through it together. 2 years later, he runs into school loves to say bye and tells me to go to work. Miss Balques has the best relationship with all of her students, she is simply amazing. Our family multiplied and now have a infant as well and he has been going there since he was about 3 months old. I was still terrified to back to work especially with him being so young but unfortunately it's what needed to happen. My little guy gets so excited when he sees Miss Vidya or Miss Bri he practically jumps out of my arms to them, I trust that they treat him as if he was there own child. I love all of the picture updates that I get during my work day. It shows me that they are having a good day so I can too. I am so thankful to of found kindercare and a huge thanks to everyone there that has made school so fun and educational for both my kiddos. Keep doing what your doing kindercare!
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September 2022 by Sarah G.
Kindercare has been a blessing for my child. The teachers are amazing and work with him to reach his milestones. They are caring and innovative! I could not have asked for a better group of caregivers to teach my child. The center director Wanda has been a great resource and is always professional and gives us a warm welcome each day when we arrive.
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August 2022 by Princess E.
If you're looking for a Safe, Attentive and Thorough child Care Center... THIS IS NOT THE PLACE.! I have never experienced such unprofessionalism in the child care industry. Wanda Betts, the site coordinator is VERY disrespectful not only to parents, but also to the staff. She talks down to her staff and it's uncomfortable to hear in passing. My daughter was in the "TWO's" class for a total of 3 mos. Within that 3mos she got CROUP and was hospitalized, Hand Foot and Mouth Disease, AND Covid due to the lack of CLEANLINESS and sanitation. Additionally, they did NOT notify parents when any of these outbreaks occurred in the classroom until I as a parent had to ASK what was going on in my he classroom. To my question, Wanda answered "Why would you ask me? I'm the site coordinator not the teacher. You need to talk to the teacher." My daughter would come home with diaper rashes due to them not changing her because while they say the student to parent ratio is 1:6-8 (one teacher: for every 6-8 kids)... the Ratio here is 1:10-12 so you're child isn't properly cared for. I do not recommend this place for any child or family at all. I've also reached out to Jennifer Wu the district manager to address these issues and never heard back.
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February 2022 by Rylie B.
After many site tours and months of searching for childcare, I recently toured KinderCare of El Sobrante and it was an amazing experience! The facility was clean, smelled good and was vibrant with beautiful art work from the kids. It looked like a great place that I feel my son would really enjoy while I'm away at work. Ms.Wanda, the site director assisted me throughout the entire process and she was nothing short from Amazing from the 1st phone call to enrollment! She was extremely professional, warm and made me feel very comfortable. With that being said, I'm so happy I finally found childcare for my son that I love!
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February 2022 by Jamie c.
My four children attend this daycare. My twin boys (5 years old) and my daughter (8 years old) attend since the beginning of 2019 they loved it unfortunately I stopped working and had to stop taking them. Then the beginning of 2021 they started attending again as well as my youngest (2 years old). If they wouldn't love it or would be treated bad they wouldn't be happy to go in. They ask me everyday if they go to school and when I say no they get sad but Tuesday comes and they get out of bed excited to go to daycare. The staff is amazing and the director as well (Ms. Wanda) always ready to answer questions. Love this place!
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August 2021 by Amani B.
My son attended here,teachers are great!!!,Director Wanda has a serious problem,she's nosy and ask inappropriate questions about my personal life and has inappropriately touched me on several occasions.She's forged my signature on a sign in sheet and a number of other things,I contacted the DM and after I reported her,she made me out to be the bad guy,my kid got kicked out because Wanda can't just do Hi and Bye,she's extra,I wouldn't use kindercare while she's the director!!!!
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April 2021 by Lexci A.
I recently tried to get my child care here . I called and asked a question about an incident I've read on Yelp we talked about it Briefly before she had to attend to a child and she was supposed to call me back and never did ... I just feel like if you're dealing with peoples kids you should be more professional that's it
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December 2019 by Lecia Rohrbach
If you would have asked me when we first started Kindercare I probably would have given it a 2 star review only because the old director had no control over the center or the children and parents. Ms. Wanda came into the center and has completely transformed the center from the almost fight club mentality to this wonderful friendly and fun center. My youngest has been here now more than 2 year and loves going, he went from Ms. Marylou to Ms. DIamond and now Ms. CeeCee whom he adores. Between Ms. Wanda, Sarah, Ms. Araceli and Ms Nikita there is no shortage of love for these kids and it shows. My oldest who once had to leave because there were bullies in the school age groups has had such a different experience since Ms. Wanda has taken over and gotten rid of the kids and parents who don't respect the rules,teachers or other children. Its like a completely different center than before and I am so thankful as the kids love going and playing with their friends.
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December 2019 by Lemon Fresh
If I could give this place ZERO stars I would. My daughter attended this school when she was in Pre School. I used to send her with a variety of food items because she was a picky eater. I noticed she wasn't coming home with not one little piece of the food that I sent her, and I know that she wasn't eating all of her food. I asked her if she was eating her lunches and she told me that her teacher was eating her lunch, which would explain why she wasn't coming home with a crumb of food. I was providing her with very pricey organic food and the Teachers were eating it. My GOD, taking food from a baby. When I asked a teacher about it, they said they didn't know anything about it. Please reconsider sending your child here.
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December 2019 by James Bruner
My son love this place everyone here is sooo nice
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December 2018 by Carrie Smith
Please do not send your child to this location. Since the new director stepped in the facility has gone down. Your children will not be safe. Coming from experience.. on top of that just found out that they have fleas.
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December 2018 by Airin Iftekhar
Service not good at all