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February 2024 by Carmen Valle
Very bad service, they canceled my policy when it was supposed to have automatic payments and they go around so many times to reopen the policy and they make fun of you when you have questions. I have been their client for years but this time they stopped calling to see how They could help me and they gave me the same number I was calling and they couldn't help me any further.
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September 2023 by Julio Molina
Well ? If you buy a brand new car and you financed it, most, or all banks required $500 deductible on collision coverage but Fred Loya Insurance only sales policies with $2500 collision deductible making impossible for regular people to have full coverage through them.
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July 2023 by Luz V.
The premium is extremely high. And if you have an accident they will cover you Jo more that $2,500 after that you will need to pay whatever the amount.
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March 2023 by Caning Repair
Not recommend
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December 2022 by Mian Umar
Poor service lazy staff no response on phone call ever and then i go to there office and office door always locked no one inside ?
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December 2022 by Saturnino Barrera
(Translated by Google) Thanks I'll keep sharing(Original)Gracias seguiré adelante compartiendo
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May 2022 by laura
(Translated by Google) I am about to change my insurance. I have had this insurance for years and when I needed it they responded as it should, however the last few years have left me with many bad surprises. To begin with, their immature employees who lack ethics, dedication, experience, etc. They are also not friendly. The answer to my questions is "I don't know" "maybe" "call this number"... someone answers the same or worse. Most very young. It is unfortunate to see that they employ anyone. It shows that they know NOTHING and it makes me sad to know that I am putting my money, my trust, my hope, my cars and everything that insurance implies in these people. Where are their bosses? Are these people properly trained? Or do they just employ anyone?…..Also!!,They add plans that I did not ask for without consulting me. They do not explain to me why my insurance went up. They make me go over and over again and many times because they forget to sign papers. They NEVER give me a satisfactory answer. They are closed when the schedule announcement says they will be open. They do not refund my required money They do NOT give me the forms in writing they are practically stealing my money. I do NOT recommend them, look for another company that does their job as the paying client deserves itHave PROFESSIONAL employees.It is our right because it is our money!!!?(Original)Estoy a punto de cambiarme de aseguranza.Eh tenido esta aseguranza por años y cuando la necesité me respondieron como se debe sin embargo los últimos años me an salido con muchas mala sorpresas Para comenzar sus empleados inmaduros que carecen de ética dedicación experiencia ect ect., además no son amables. La respuesta a mis preguntas son un “no se” “alomejor “” llame a este numero”…me contesta alguien igual o peor. La mayoría muy jóvenes. Es lamentable ver que emplean a cualquier persona. Se nota que no saben NADA y me da tristeza saber que estoy poniendo mi dinero mi confianza mi esperanza mis carros y todo lo que implica la aseguranza en estas personas ¿Donde están sus jefes?¿Son entrenados debidamente estas personas? O ¿solo empleean a cualquiera?…..Ademas!!,agregan planes que no pedi sin consultarme no me explican por que me subió la aseguranza Me asen ir una y otra y muchas veces porque olvidan papeles de firmar NUNCA me dan una respuesta satisfactoria están cerrados cuando el anuncio de horarios dice que estarán abiertos. No me reembolsan mi dinero requerido NO me dan las formas por escrito prácticamente me están robando el dinero. NO los recomiendo , busque a otra compañía que agá su trabajo como el cliente que paga se lo mereceQue tenga empleados PROFESIONALES.Es nuestro derecho porque es nuestro dinero!!!?
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March 2022 by Iday Dedios
Excellent??
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October 2021 by Lesvi Esmeralda Vargas
Great insurance! Helped me get a great deal !!!
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July 2021 by Demetrio Olaya
Pésimo servicio no recomendable ? te prometen 10 días de renta por el tiempo que arreglan tu carro y puras mentiras solo se basan por las horas trabajadas y si el taller tiene un incombeniente ahí tienes que estar llame y llame y te asen perder demasiado tiempo para que al último te digan que no pueden hacer más que solo los horas trabajadas y otra en la renta nunca te dicen que tienes un límite de crédito en mi caso es de 25 dlls pero ningún carro cuesta el día de renta en ese precio ni por que pago full cover por eso y mucho más no recomiendo esta aseguradora.
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June 2020 by Harry Cordobas
(Translated by Google) I do not recommend fred loya very pessimistic service those offices are always closed..?(Original)No recomiendo fred loya muy pesimo servicio esas oficinas siempre estan cerradas..?
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January 2020 by Andrea Beltran
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September 2019 by carlos perez
Very cheap insurance
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December 2018 by Jairo C.
This place sucks no one is ever in the office and the people who work here are extremely rude. horrible people to work with.
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March 2017 by Catherine R.
No one is here during business hours. I came multiple times and the door is locked the sign says open but either someone is too lazy to come out from the back or just comes in whenever they feel like it
