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November 2023 by Neko V.
The price is a bit much, maybe half of what was quoted but most definitely not worth the full amount. I agreed to see their work and for the most part cleaning I'll give a B+ but price wise not all stains and dog hair was removed so to me it didn't feel worth it. If they couldn't get the stains out they should have stated so and not charged me for a service that couldn't be done. Not coming back.Other than my personal experience still a 4 star since they still did a good job cleaning other parts of the car.
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September 2023 by Nia Q.
I'm usually not one to leave negative reviews, but my experience at this car wash was absolutely unacceptable. The service was not only slow, but the staff also lacked any semblance of professionalism. After a long wait, my car was returned to me with streaky windows and missed spots of dirt. Plus, a previously fine antenna was now bent! Attempts to address these issues were met with indifference. Would not recommend.
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September 2023 by Charles N.
Brought my car there many times before but this is the last time I'm bringing my car there. When I returned to pick up my car my car key was broken off of the keychain it was attached to. When I asked what they can do about it they said nothing. "The key is still functional" is what I was told. Then they proceed to tell me to ready our policy. According to them this falls under "loose & broken" items. My key was not loose or broken. THEY broke my key. This place is a joke take your car somewhere else where they are more careful with customers property. I've bought multiple $80 car washes there and they can't even replace a $30 key that they broke. RidiculousUpdate: my new key actually costed 80.99 which makes me even more mad because I had to spend my own money for something these workers did
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September 2023 by Aimee Resnick
Grand Prix will make your car look brand new again. Rico suggested I get a clay bar wax and my car was as smooth as butter. He was so helpful. They work miracles here!Services: Clay bar treatment
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September 2023 by Patty Scanlon
My car was spotless after my car was washed here. All the employees were very hard working and kind. I also got the chip in my windshield repaired and received excellent service. Nice to have good service along with good attitudes. We don't see that enough in this world now days. So a big thank you to all that workers at the Grand Prix Car Wash in San Pablo.Services: Vacuuming
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September 2023 by Lucy Viczko
Let's me start this review with the first point of contact that is an older dude with this huge ego, he tries upselling anything under the Sun even if you don't need it, such as deep cleaning the floor mat to an out of the dealership suv, the moment you say no, he stares at you with a nasty look, you might think I am exaggerating but even my husband was about to tell him what's his problem. Like that!They don't even clean the console because it's a liability issue but when you ask for a towel to clean it yourself they give you the biggest attitudeI even heard one of the females complaining to another in Spanish.The vacuuming is not done properly at all.And the cherry on top of my horrible experience is that I had a $10 dollar bill in my center piece that disappeared, I was going to use it to tip them but I guess they took the liberty to steal it.Save yourself time and money DONT GO to this low life establishment.Horrible service!!!
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September 2023 by Patty S.
I went to this car wash just the other day and got excellent service. All the employees were working very hard, and very respectful. It sure is nice to receive good service with hard workers these days.As we all know this is not an easy job and they will never please everyone, but I see hard workers working for a living and I personally would like to thank everyone of them for that.Remember human kindness when posting negative reviews, we are all in the same boat here WORKING FOR A LIVING!!
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September 2023 by Aimee R.
Grand Prix will make your car look brand new again. Rico suggested I get a clay bar wax and my car was as smooth as butter. He was so helpful. They work miracles here!
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September 2023 by Lucy E.
Let's me start this review with the first point of contact that is an older dude with this huge ego, he tries upselling anything under the Sun even if you don't need it, such as deep cleaning the floor mat to a out of the dealership suv, the moment you say no, he stares at you with a nasty look, you might think I am exaggerating but even my husband was about to tell him what's his problem. Like that!They don't even clean the console because it's a liability issue but when you ask for a towel to clean it yourself they give you the biggest attitude I even heard one of the females complaining to another in Spanish. The vacuuming is not done properly at all. And the cherry on top of my horrible experience is that I had a $10 dollar bill in my center piece that disappeared, I was going to use it to tip them but I guess they took the liberty to steal it.Save yourself time and money DONT GO to this low life establishment. Horrible service!!!
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August 2023 by julia heidenrich
This car detailing service has it all: clay wax, headlight restoration, inside shampoo, glass repair. And you can pick and choose and have it your way for your budget. Employees friendly, knowledgeable and honest. Trust Grand Prix to make your car look new again!Services: Scratch removal
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August 2023 by Kevin Menegus
I have been coming here for many years, and Al they charge a premium for a basic car wash, and it often takes quite a long time for them to complete a basic car wash, but today is the last time I will come here.I have a regular sized Subaru Outback, and they charged an additional $2 for an oversized vehicle! After he gave me the ticket I called him over and asked why I was charged this?He said because I have a larger trunk and extra row it is considered oversized. I said I had never been charged this before and I motioned to the large trucks in front of me, that I understand you need to charge this for those cars, but not mine. Especially as I had never been charged this before.Sorry, not coming back to this place again.
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August 2023 by Q B
The workers will steal your stuff. I had a small tourmaline crystal attached to a small base on my dashboard the employees stole the crystal but left the base and putty. Real filthy place with trash littering the parking lot and windblowing it into the landscaping against the fence like a foot deep.
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August 2023 by Shay L
I requested the Silver Car Wash (~$37) with the 2 front mats washed ($5). They offered the Mangers special with thewax add on ($66). When I declined, I was told "well you won't get a good wash." I asked if that meant my car wouldn't be clean? He said "Not really." Wow! So im supposed to spend $42 and still end up with a dirty car. Obviously I decided to go to Richmond Hand Car Wash down the street. They do everything in the manager special (incl wax) without the the pressure sale or attitude for $11 less and a much more thorough job.
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August 2023 by Kevin M.
I have been coming here for many years, and Al they charge a premium for a basic car wash, and it often takes quite a long time for them to complete a basic car wash, but today is the last time I will come here.I have a regular sized Subaru Outback, and they charged an additional $2 for an oversized vehicle! After he gave me the ticket I called him over and asked why I was charged this?He said because I have a larger trunk and extra row it is considered oversized. I said I had never been charged this before and I motioned to the large trucks in front of me, that I understand you need to charge this for those cars, but not mine. Especially as I had never been charged this before.Sorry, not coming back to this place again.
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August 2023 by Roxi T.
I think I must've came on a good day and time because I did not have to wait too long for my car to be cleaned. But since it was my first time there, I had to ask the cashier for help. Turns out you just drive up to where the menus are at and you tell the person what you want done. I tried the "Manager's Special". My car was clean and shiny on the outside but it didn't look like they cleaned the seats well. It was obvious they didn't vacuum or wipe down one of my passenger seats in the back. I didn't realize it until I got home. But I will try them again but this time I will inspect my car first before I tip and drive away.