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“After many failed mattresses, I went to Mancini's Sleepworld in Berkeley and was assisted by Sorosh in finding the perfect mattress. I am 81 with lower back pain and I navigate with a cane. Sorosh was extremely kind, showed me different mattresses at a slow pace, answered all my questions, allowed me to rest on each mattress as long as I wanted, and afterwards answered several questions by my partner Richard.They deliver seven days a week! All in all a totally satisfying experience. Highly recommended,
My experience was far superior to any of the mattress stories I visited
previously.”
10AM - 6PM
5703 Christie Ave, Emeryville
Mattress Stores
“Leila was great! I walking in intending to research frames, I walked out with an order for a new mattress, frame and pillow. She was very knowledgeable, listened to my needs, and provided great options for me. I'm super excited to sleep in my new bed and get a great night sleep.”
“Khalil was so helpful to us during our mattress purchase. We had spacious time to narrow down what we wanted, and were expertly guided to a choice that met all needs. We were happy with the flexible delivery and ability to recycle our old mattress as well. Have so far had 2 happy sleeps on our new beds! Thanks, Khalil!”
“Debra was very kind, and made my first ever mattress buying experience a success even while balancing another customer in the store while she was the only one working! She gave me plenty of time and space to decide on which mattress felt best to me, and explained the delivery process so clearly!”
“Great experience. I had a massive mattress to get rid of, and Mattress Guy took it and the box spring. They were very communicative every step, and made the process super easy. Definitely recommend.”
“Q was amazing and patient while I tried all of the different combinations. Helped me find a pillow for my neck pain and had honest answers to all of my questions. Thanks Q! Great experience”
“Excellent customer service, lots options to test out from the knowledgeable Mattress Matchmaker, Josh. We even ended up getting new pillows. Highly recommend the white glove delivery service, they were in and out in 5 minutes and removed our old mattress.
Bonus points for receiving a call when they were 10 minutes out. 10 out of 10, recommend the Pinole location. Thanks!”
“The service is excellent. I found what I was looking for after visiting several places. The lady was very willing to help us since we don't speak the language very well. Highly recommended ?”
“No overnight parking, but the street across the way normally has room to park. Really tight for space and you have to pay attention. But the employees are nice and off load fairly quick.”
“I lost my keys while being excited looking around the store. T,the employee went and retrieved my keys for me. He happily showed me around. He had the professionalism of a top manager. I asked him,why wasn't he a manager. The furniture is top notch. Please don't waste your time or money going elsewhere. DIMENSIONAL OUTLET FURNITURE IS THE PLACE TO SHOP. KEEP UP THE GOOD WORK!!!!!”
“I went to El Sol to look for a dining set, and Carlos was incredibly welcoming, informative, and straightforward about what they had to offer. He really listened to our budget and preferences, offering thoughtful options without being pushy. No other furniture store in the area came close in terms of communication, fair pricing, and excellent service. We ended up returning to El Sol and made our purchase there. Very pleased to be a client there and I recommend them to anyone furniture shopping in the area.”
“I just stumbled on to this page while checking for hours, actually, but I was floored to see such relatively low reviews, so I thought I would chime in with mine. It's been several years since I purchased anything here, but when I have, or when I was mattress shopping and laid on their offerings, all my experiences have been pleasant. Whether it's knowledgable and engaged salespeople or a nice range of products/pricing (my last purchase was maybe a ~$20 baby gift), it's a positive experience. I've also learned some brand awareness here, mostly about pillows and bedding. Like any retail store, dud products will be sold, but it can't be blamed on the owners. For instance, I bought some shower timers that suction-cup-stick to the wall and you can turn them, and it's a GREAT IDEA for water conservation. But, they fell off the shower walls (two different showers/locations) and broke and became landfill. That is awful. Is it Earthsake's fault? Nope. In fact, I'd not be surprised if they got this feedback and stopped carrying the product. Companies have "inside sales" reps who sell the company products to retail stores and typically get salary + commission. If I owned a store and my rep said this product was the bomb, I would believe them too. Anyway, I would be upset if this wonderful store, for locals by locals, were to cease existence, so just my two cents on years of experience there. I think too many reviewers here are blaming the store for things that are out of the store owners' control.”
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“I recently purchased a mattress from Mattress Firm and had a really great experience. Kashif was very friendly, patient, and understanding throughout the whole process. He took the time to listen to what I was looking for, answered all my questions, and helped me find the right mattress without making me feel rushed or pressured.
I really appreciated his kindness and professionalism. He made the whole buying experience easy and comfortable. Thank you, Kashif, for your great customer service! I would definitely recommend Mattress Firm to others.”