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December 2023 by tamim walizada
The pharmacy manager was asking for 200$ when i talk with her explaining i have insurance i noticed she was stealing money i reported her in main office she got a warning i think otger employess they seperate what they take from you be careful
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September 2023 by Maria A
I can neveeeeeeeer get through to the pharmacy. Ever. “We’re sorry, our staff is answering other calls. Please hold on and we’ll be with you shortly.” Hold on to what? My patience? Reading other reviews, this has been an ongoing problem for years.Update: the best way to get through to pharmacy is to call the store and tell them you want to be transferred to pharmacy because you’ve been on hold for an hour.
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September 2023 by Alex T.
If I could give this place zero stars I would. We came in to drop off our film camera to get it sent out for printing. We came back two weeks later and they never sent it out! The manager said we would get a discount for the inconvenience and that they were going to take note of it. Two weeks later we came in for pick up and they never took note of the discount. On top of that, the pictures came out terrible! If you want to bring in your photos to a spot that will ruin your photos and not keep their word on the discount, then this is the spot for you. I will never again come to this Walgreens location!
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August 2023 by Lily L.
The Pharmacy wait time is ridiculous. Prescriptions are never ready on time. Even after they text you daily for pick up when you do come to pick up , there's at least a 45 minute wait to even get to front of the line. Canceling all my prescriptions to this place.
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August 2023 by Elizabeth Barrios
I took my mom to the ER ... they prescribed some medications. Ibuprofen and a lidocaine patch. They made her wait 2 hours!!! They have 2 chairs there. There are multiple elderly people that go there early because it takes so long. She has a herniated disc. So it's very painful for her to walk home and then back to the pharmacy. They knew this. Why... for the love of GOD... does it take 2 hours to give someone 30 pills and a patch?? They are not compounding these meds. They literally just count them and slap a sticker on the bottle. If they are short staffed.... then walgreens should fix that issue. Also... they do not post the fact that they take lunch collectively. They ALL take lunch at the same time... for 1 hour. I believe it's 1 to 2pm. Other walgreens do not do this.
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August 2023 by Nick Jaegers
Seems to be a struggling pharmacy. Very limited hours and when an appointment for a vaccine is made for this location I arrived, waited in line, and then was told they do not do vaccines. They need to disable the vaccine appointment option if they aren't offered.
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July 2023 by Jelly R.
The shelves are pretty empty. I was simply looking for Castile soap and jojoba oil. Had to go to CVS in El Cerrito.
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June 2023 by Rajeeb M.
I would give 0 star for this store.Every time I visit the store there is long line.Late service.Don't recommend.
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May 2023 by Neka Yates
They definitely need more staff and apparently a better computer system. Calling will make you want to pull your hair out! SEVERAL times I’ve been on hold over an hour then get hung up on, on hold til they’re going to lunch, on hold til they close, don’t have your prescription ready \\u0026 line always long. It’s a horrible experience aside of talking with others in line that you almost become family with ??
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April 2023 by Jeanette B
I hate this pharmacy. The employees must be completely over worked because I can never get them on the phone to see if a prescription can be filled or has been filled. My regular Walgreens pharmacy in San Francisco is great. Unfortunately, they can't mail one of my meds. So I have to use this one. I called them 5 times today. The longest wait was 1 hrs-32 min-7seconds. Unacceptable.
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April 2023 by Mr. B J.
Pharmacy is the worst. Staffing issues for this very high volume location due to its proximity to West Contra Costa Clinic.
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March 2023 by Robert Zunter
This place is a joke. I was waiting in line for my wife’s medications & saw a dude sitting in the waiting room drinking alcoholic beverages he apparently got out of their fridge. The line to the pharmacy is always out the door. I can not figure out how this place stays in business. When my wife receives a text telling her that her medication is ready, we go down to pick it up & not once has it been ready. We are told to come back in an hour. I hope I never have to enter this store again. :(
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March 2023 by Evelio Calderon
Been getting my Medication here since 2013. Used to be a real breeze but since the opening of the Medical Center, it's become a real hassle. Especially post COVID. I get it but the wait times here is ridiculous and furthermore there is no limit on people who have prescription issues. There should be a separate window with people who 100 percent have their stuff sorted.
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February 2023 by Sherriann I.
The phone service is horrendous!!! When encountering a 15 minute wait I got transferred for no reason and then hung up on. Twice more I called waiting 1 hour each time pharmacy clerk answered my call and hung up on purpose.Do not try to do business by phone!!!!In person my situation was resolved within 20 minutes. The staff were not friendly but they were courteous and efficient.
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January 2023 by Mo M.
Don't go to this Walgreens pharmacy. Only one person always there and waiting time can exceed 45 minutes and more just to pick up medicine and once you get to counter they will tell it's not ready they don't have your medicine. Go to CVC in Target Pinole they are much better