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February 2024 by Diane Jasperson
I had a great experience at my hygiene maintenance appointment with the new hygienist ,Jesus , at Bright Now Dental. His professionalism and his love for what he is highly trained to do shines through.I appreciated his sensitivity in how he used the equipment in cleaning my teeth. It was the easiest appointments I've had for that procedure in a long time. He was so courteous too.
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February 2024 by Joanne Wolfe, RN
Good. Except had to wait longer than expected and had to cancel my next appointment.
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February 2024 by Felipe Telona Jr.
Excellent service, attention to detail and wonderful facilities.
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January 2024 by Dale Bradfield
Very good
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January 2024 by Rudy Ytuarte
You guys are the best thank you for taking care of me.
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December 2023 by Norie Anit
All employees are very accommodating and friendly clinic was very cleaned and organized. the front desk was very kind and nice to me all the time I forgot her name, I’m really thankful with them helping me out get my approval done on time. And the dentist who did my tooth yesterday was superb
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December 2023 by Christina Crawford
Absolutely horrible communication. I made an appointment for a basic cleaning several weeks ago. I decided to follow up today to make sure my insurance would cover the visit. I was told TODAY that there are no hygienists at this location on Thursdays, though my appointment was for a cleaning with a hygenist for Thursday. It made absolutely no sense to have scheduled me for a cleaning in the first place then! They proceeded to tell me that I would need to call the other locations one by one and see if there was a hygenist there. After several transfers and waiting on hold only to be told "no hygenist" with multiple attempts, I am beyond frustrated. A complete waste of my time due to poor communication and poor scheduling on the company's fault. Consider scheduling somewhere else
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October 2023 by Moira Smith
I am a new patient and had a couple of things done here. I ampleased to say that I had a great experience with this office of Bright Now!! All the people I interacted with, that worked there, were nice and professional , specially doctor Sherrill, that run the extra mile to get his job well done. Very detail oriented and careful with anesthesias, Thank you all !!!
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August 2023 by Remy Caseres
Do not go here! The dentist is rude and tried to get a bunch of stuff done that I did not want or need. They also said I needed authorization for a basic cleaning which is not true because I confirmed with my insurance company. It has been 2 months since my consultation and I was waiting for them to call me just to get a cleaning and nothing. I do not trust them and will not have anything done by this place.
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August 2023 by Alex S.
Billing for services that weren't rendered. Then submitted a referral incorrectly not once, but twice. My son saw them on July 3rd and I still haven't got an approval for what he needs done because this office is totally incompetent. I had to call his insurance and file a formal complaint against them. They claimed they gave my son X-rays and a cleaning when they only preformed 1 out of the 4 services they billed his insurance for. Sarah is who my insurance rep has been speaking to and she clearly can't comprehend how to do her job properly. My insurance has spoken to her twice about resubmitting the referral and the second time she called her she said I did submit it and my insurance rep had to tell her " No you didn't or I would have it" it infuriates me that they do this to children!! This is by far the worst dental experience I have ever encountered. They didn't even call his insurance for pre approval, like they are supposed to, so my son was seen by someone out of network and the dentist they have listed on his bill isn't even on their website of dentists with the practice. This whole office is shady in my opinion. And the front desk receptionist need to put a smile on and act like she wants to be there. Just because you have a mask on doesn't mean I can't see the snotty look through your eyes. She is so rude to every single person who walks through the door like they are inconveniencing her. I'm sorry but this is your job! If you don't like it find a new one.
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May 2023 by Cristal M.
It was my first time back after two years and I asked the DR if I can call him "Dr.T" because I couldn't fully get say his name. But DR.T was very informative about my teeth, I went (2 years ago) another DR there wanted me to get 2 crowns but I never had pain in the teeth so never bothered getting them. Now I was getting a bit pain but he said he didn't notice any new decay and didn't want me to have so many crowns so young. That gave me a great feeling that I can trust him with my teeth and not get taken advantage of like I have in the past. The DA was also very careful with taking my xrays and patient with me knowing I just had a bone graft. Can't wait to come back for my deep cleaning, thank you.
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December 2022 by Lorena Swonger
I'm sorry to say I hate giving bad reviews, but my son n law went there for a sore tooth. He said Dr. Was rude and dismissive. Front desk was not the best either. Hope they improve.
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December 2022 by KRIS JIMENEZ
Went in today for 2 fillings, experience from start to finish was excellent. Greeted right away by front desk receptionist, assistant who brought me back was friendly and personable, made me feel relaxed. Dentist did an excellent job, no pain whatsoever, and teeth look great. Thank you Bright Now Dental San Pedro.
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November 2022 by Lydia K.
Not very professional in the front desk. They require face masks to be go in, don't give you a courtesy warning when you book the appointment to remind you, won't give you a mask or sell you one. My doctors office reminds patients when you make the appointment. Since most people do not carry masks anymore. Also, I wouldn't recommend doing your braces here, the ortho are barley in and it's frustrating when you need immediate servicing and they aren't in for 2 weeks.
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September 2022 by Harry Mansfield
The dentist and staff do not explain what options are available for the procedure, how they are going to do the procedure, and steps in the procedure. They just proceed. After a tooth was pulled I never received any explanations on the replacement.
