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June 2025 by Joseph Esparza
They proudly support ILWU but apparently not ILWU members! Added a new car the incompetent lady who helped me, made a whole new policy charge me for two policies without my knowledge. Was charged an extra $430 for overlapping coverage. My wife called Sandra. She said she would look into it and take care of it, but she didn’t never gave us a call back next thing you know it’s in collections. Try to address the situation and she has never available. Nobody wants to take accountability for this mistake. Keep getting the runaround. In short, we are leaving this place to go to AAA for a better rate and hopefully better service. Lost a customer of over 20 years.
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December 2024 by Eljei
Been doing business with this company at least 20yrs and I had only 1 hiccup. My homeowners insurance went up $548...I think it's time to part ways..
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May 2023 by Michelle Gomez
I highly recommend Tina Hernandez! My insurance rates had gone up & I simply could not afford it. I was feeling worried & lost until I called here & spoke with Tina! She was very generous as I explained to her the coverage I wanted. She shopped around a few policies & was super helpful explaining the options available. I had a million different questions & she was extremely patient and thorough as she explained everything to me. You don’t get customer service like this anymore, so I was so grateful & appreciative of her help!! It was such a relief to have her help & I will never go anywhere else or with anybody else again! Tina is the best!!
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May 2023 by Michelle G.
I highly recommend Tina Hernandez! My insurance rates had gone up & I simply could not afford it. I was feeling worried & lost until I called here & spoke with Tina! She was very generous as I explained to her the coverage I wanted. She shopped around a few policies & was super helpful explaining the options available. I had a million different questions & she was extremely patient and thorough as she explained everything to me. You don't get customer service like this anymore, so I was grateful & appreciative of her help!! It was such a relief to have her help & I will never go anywhere else or with anybody else again! Tina is the best!!
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February 2023 by John Lesko
Best customer service, highly focused and competent
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February 2022 by Vernon Clement
Very Helpful and Knowledgeable ,I trust them.
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February 2022 by Nancy Miller
I have had the opportunity to work with Sara Lopez. She has done an exceptional job in finding me the right umbrella policy that fits all my needs. She was thorough, professional and helped me understand what I was looking for. I love this office....Insurance Center Associates: Harbor Insurance Agency...I have been with this agency for many many years and I would never go anywhere else. Thank you to the agents that work there. Thank you Sara Lopez. Nancy Miller
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February 2022 by dave walker
I have 4 homes and 5 vehicles with Harbor Insurance for over 20 years now. They have always given me excellent Service!Very satisfied!
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February 2022 by d
Very unprofessional, rude customer service from a Brian.. very unfortunate.
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February 2022 by Santa Lewis
Thank you Sara Lopez for providing excellent customer service. You provided caring service, with a joyful spirit. You went beyond my request to update my vehicle information. You made sure all of the other necessary updates to my policy were updated. You did it all in a friendly and patient manner.
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February 2022 by Rafael DeHonor Jr.
Great place to get insurance been with them for years auto and home friendly staff
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February 2022 by Tai Mo
Love this office and the employees working here. Everyone is willing to assist you when you enter or call if your agent unavailable. They find you the most competitive insurance options. No need to shop around because they will do it for you. Call now! I’ve been a loyal customer for over 10 years. Thank you Sandra A. for being the best at what you do.
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August 2021 by Heather Jaeckels
These folks are exceptional! By luck found them years ago when living in Palos Verdes. They are so good I've stayed a customer over many years and even after moving to Orange County. They always keep me updated. They always make the time to look for the best rates for me as things change. On top of that, they called to check on us and offer assistance when my husband got t-boned. Of course the adjusters do that, but I was surprised when the actual agents who write the coverage called. Great service! Great people! I don't think you can go wrong with them!
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August 2020 by force soccer
This place has very nice people that work here and Brian is a very nice person
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August 2019 by Nathan Goodhart
Harbor was great at finding me a competitive rate. I shopped around and got other quotes from 4 other agencies and they proved to be the best price for the same coverage. Plus they reward their clients who send referrals. Highly recommend.
