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December 2021 by Sarah M.
I am so happy I chose Remington Moving & Storage for my move across town. Coordinating the date and time was very straight forward. Kim has excellent communication skills, and the movers confirmed the appointment the day before. Having had a terrible moving experience in the past, I had a lot of anxiety about this move. The guys at Remington were so professional and nice! They went above and beyond to make sure everything was packaged safely and securely. I highly recommend using this moving company. I will definitely use them again in the future!
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June 2021 by Bobby R.
Kim and the team at Remington Moving did a great job with our studio to 2bed move. They give reasonable time frames and followup, and gave a credit for being stuck in traffic. Despite being on the lower price end to other movers servicing similar areas, they were still fast, clean, and didn't let any items become damaged in transit. I would happily use them again.
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May 2021 by Mike J.
We set up for them to move for us. The date of the move, they changed the time on us several times. We went from starting at 9 am to possibly starting at 12 pm to them then arriving at 5 pm. It was nice for them to at least arrive even tho it was so late. But the people they sent were not professional and I did not feel comfortable with them moving our belongings. The day was a complete waste of time and energy when we were supposed to move on this specific day. Very very stressful. I should have read these reviews sooner and never chosen this place.
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March 2021 by Ray S.
Will lowball you for damaged items, even when they're entirely at fault. There's a reason why they're rated so low.
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August 2020 by Susan R.
These guys have moved me three times and all the moves have been wonderful. Cesar and his brothers are professional competent movers on the trucks and both Kims who book the moves and take your payments are so pleasant and easy to work with. If you want professional movers who are on time, speedy, careful and pleasant you can't go wrong with Remington. Did I mention they move on Sundays without charging premium rates? I'll always book with Remington!!
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March 2020 by James B.
NOTE: This is a review for a move within a 3 mile radius in Glendale, CA. I was a little concerned about this company after booking, and upon reading the Yelp reviews. "But what could really go wrong" we thought, "after all it was only a three mile journey from our rental house to our new purchased family home." We met with a woman called Kim, and she addressed our concerns and gave a reassurances that they were a reliable and professional company. Nothing could have been further from the truth. First they came in to pack, and it was a whirlwind. Little did we know that our possessions were literally just throw into boxes, without any care or consideration what-so-ever. Post moving, and upon opening these boxes, it was as if everything was simply thrown like it was trash being cleared out. It is the most violating feeling to see you items like this. No care, no organization... lots of broke items. Horrible. On the first moving day, a group of what looked like ex gang bangers arrived at our door. I say that because of all them had gang tattoos across sculls, faces, necks and arms. I am not judging, as I believe in giving anyone the benefit of the doubt, but combining this with the UHaul truck they arrived in, well you get the idea. We were not off to the professional start we had been promised. During that day, numerous personal items were dropped and broken. Irreplaceable items that @ $.66 per lb in insurance rider would simply not cover. To make matters worse, one of the crew who was pulling a dolly with heavy items, scrapped it along my car leaving paint damage to the front and side. Also, my $4K specialized road-bike, that I told them not to move, was loaded in a truck, badly scratched and left with a buckled front wheel that costs $400 to replace. Then to add fuel to the fire on what was already a hellish day, on of the genius movers decided to dump all of the toxic silicon filler from my kick bag, across the back yard garden grass. "It was too heavy" was his response. So yes, a toxic spill rounded out the day! That night I called to speak with the woman Kim that we originally met, and whom had made numerous reassurances and promises; only to suddenly discover that Kim had turned into a man! Backstory, apparently there is a nice lady called Kim who comes and does the appraisal and a whole other Kim (man) who manages the crew...talk about bait and switch. This fella was not helpful at all, but said he would speak to his crew and ensure things were addressed. The next day, only half a crew turned up. One was literally unable to walk without assistance, two were so obese that I thought they might have heart attacks and the other was just plain useless. Our items were moved in complete disarray and placed in random places without any coordination or organization. It occurred to me that I had hired monkeys, not professional movers, plain and simple. Much of this was my fault. I should have read the reviews before booking this company. I should have seen the red flag when they told me they didn't offer insurance outside of $0.66c per lb of damage, and I shouldn't have looked for the best deal... but I did, and now all I am left with, is a nightmare of a story to relay to whomever reads it. The moral of this story. Do your homework. Ask about their trucks, professionalism, insurance policy... as for references and check them.. but better yet, pay the extra for a real company and maintain peace of mind and a stress free move.
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February 2019 by Randi P.
This company was on the preferred Moving Company list given to me from the Azzurra Management, 13700 Marina Pointe Dr, Marina Del Rey,, CA 90292. I hired them, and there were several guys and they started to pack, wrap, and moved my stuff until I stopped them in the middle. They were ruining my furniture before they actually moved the stuff out of my unit. After they delivered a portion of my belongings, and I had time to unpack, I realized they smashed my lamps, cut the material in my sofa and broker several other kitchen pieces. I would not ever use them again. This was 8/2018. If you care about your belongings, Do Not use..
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January 2019 by Eloise W.
Without any reservations my husband and I firmly hands down recommend this moving company. Our initial contact was with Kim (male) who responded quickly to our outreach, came over for a complete and honest estimate, AND lived up to the quote. We moved across state lines and wanted an "exclusive" truck because we did not want to wait for our load to be delivered. No problem, Kim went over and beyond giving us the absolute best Team we've ever had. We moved 15 times and hands down we won't use anyone else. The Team was polite, precise, efficient, and accurate in every aspect. I don't think the Team stopped for anything but a restroom break. Most of all they were the most respectful group of men that I've ever encountered. Nothing was too much for them. We moved in a total downpour, and they took every measure possible to keep our load dry and protected. They kept in touch with us every step of the trip, making several stops to pick up furniture for us in the most timely fashion (in pouring LA rain). I really cannot stop raving about them and if there were 10 stars, I would have given them that rating. The lead person Cesar is a true professional, and so was Alan and the third person. Don't believe the poor ratings, they are far from the truth. Nothing was broken or damaged! They really respected our furniture and boxes as if they were their own.
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October 2018 by Hector C.
The short, I DO NOT RECOMMEND. The Remington movers arrived a few minutes early prior to the scheduled delivery time - which was great and appreciated. It was an easy process to work with them to have the furniture delivered up to the fifth floor in our office. The setup and installation of the two desks was done fairly quickly as well. However, there were a few items of concern regarding this delivery/installation. Mainly in regards to the actual setup of the desks. One desk had a hole on the surface where the movers had drilled too far up from below - pushing the screw through the desktop. The other desk had a pedestal that was installed at an off angel and also only one bracket was used and the other bracket was left half hanging on and not attached to the other portion of the desk - was very disappointed to see this. Overall, although the service was fine - the end quality wasn't. I would not recommend Remington.
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September 2018 by John R.
Remington Movers did a fantastic job with my move! Cesar and Jose were extremely polite, respectful, super fast and all around great guys to work with! I will definitely use Remington Movers for my next move, and you should too...you will be happy you did! Oh, and the price for the move beat all our other quotes!
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November 2017 by Samantha M.
DO NOT USE THIS COMPANY! The owner known as "Mrs. Kim" is a complete nightmare. Rude, zero customer service, terrible etiquette. I had a few questions about processes and she was rude to respond, didn't answer my questions and hung up... I'll be surprised if this company manages to stay in business.
