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April 2024 by John C.
Whoever this new guy working at SHELL named " JOSE " definitely doesn't need to be working there and needs to be let go & whoever owns this SHELL needs to to desperately go back to school and learn business because this isn't how you run a gas station. 1ST off i went in to buy some snacks and asked " JOSE " for a cup of ICE & he tried charging me $1. When I was just in there a few days ago on Friday morning it was .50 cents so your telling me in 2 days the price went up. SECOND of all when I asked " JOSE " for air for my tires he gave me this run around about how he can't activated it and for me to use my debit card or call the 1800# on the box and have them turn it on. Then gave me a receipt to call. But the last time I checked AIR & WATER is free in CALI so why are you guys charging to use it. You can actually be FINED by the state for not allowing customers to use your AIR & WATER THIRD and last thing is this SHELL is no longer a 24/7 GAS STATION like it has posted in the windows and claims that it's 24/7 It used to be a nice place to stop in the night time and grab some snacks after work but no anymore after they brought in " JOSE " and the store just started falling apart. Every time I walk in there was he is there the store looks trashed and filthy. Seems like I'm not the only that has this experience with this guy named " JOSE " & see a handful of reviews talking about their experience with " JOSE " & it just makes your business look bad having someone work their that makes customers feel unwelcome. PLEASE PULL DOWN YOUR 24/7 SIGNS !!!
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April 2024 by Victor L.
This place all of a sudden is no longer 24 hours I was just informed by Jose the new hours are 6 am to 10 pm. That is some bs. You need to remove your 24 hours sign now and update your hours
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March 2024 by Travis C.
Jose is very rude , unprofessional I went in for propane didn't acknowledge me completely blew me off & has the Audacity to tell me he's to busy to help me what kind of bs is that ? And you guys pay him to be on the phone and talking to other customers about employees is the priority????? I'm assuming giving propane wasn't the thing he wanted to give me
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November 2023 by Ally I.
There's never paper in the machine to print receipt. Apple Pay frequently does not work. Like the location but it's becoming inconvenient when I'm trying to be quick and things don't seem to work.
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September 2023 by Claire A.
Betty is LOVELY--I mistakenly thought I could pay for the car wash on Shell's app as I didn't have a physical card on me, & was having major technical difficulties downloading, then signing in to the app & trying to figure out where I could procure me one of them damn codes for the kiosk. Meanwhile, my mindless self didn't realize that when I'd frantically pulled out of the car wash line (someone behind me) & into a parking spot, I was blocking one of the air/water machines. Eventually, Betty came & knocked on my window to let me know I couldn't keep blocking that spot if I wasn't using the machine--I apologized for being such an airhead & explained to her what I was trying to do, she let me know that if I couldn't pay with a card then I could just come pay in-store (duh! My brain, or lack thereof, sometimes, I swear...). Once inside, she made sure I knew that I had to wait until the person in front of me was completely out of the wash before I entering my code or it would screw the system up. Despite following her instructions, the kiosk said to wait as it was still in use, I drove up to the lights--nothing...reversed back to the kiosk--same message. Just as I thought I effed up somehow, out came Betty to save the day. She had to get a little help from the higher-ups to reboot, then all systems go. I was a hot mess from start to finish, but Betty could not have possibly been any more sweet, helpful or patient with me! I mean, truly, it's service like this that compels me to leave reviews...not everyday you get to deal with people as awesome as she is. My new go-to gas station in this area now, for sure. Thank you so much, Betty--you are pure MAGIC!
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August 2023 by Alex E
Broken car wash. Update your website!!!
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July 2023 by David S.
This is my favorite gas station of the area. Firstly, the pricing is great and the employees are nice. But my favorite part is the express car wash. It's so fast and easy. I used to get the lowest wash until the one time I got the highest grade wash. I think it's $12 or $14. Now that's all I get. I have a big truck and it fits! It gives my truck that hand wash feeling. And the best part is it doesn't have those tracks like other car washes do that mess up your rims. The whole machine moves around you. I highly recommend it!!
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June 2023 by Maxine P.
This gas station had great prices and the car wash was a huge bonus! Affordable and very thorough wash. Best snack selection in the area too
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May 2023 by E. Kibazze
I usually wait for my bus going home ?? infront of this Shell ?⛽ gas station, in San Pedro, California. I never really use their ⛽ gas at all. But probably, the little mini store ?? for snacks ??.Usually the sales people are very kind and professional.
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May 2023 by Marisol Meza
There was a short African male worker at this shell gas station who didn't want to help my husband fill his propane tank, he had him wait 15 minutes then came out and said , "ohh you're still here I would have left " . Then had the audacity to tell him with an attitude that he got there at the wrong time because it was busy yet there was 2 workers. The whole time helping my husband he kept complaining about having to do his. job.
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May 2023 by SCOTT G.
Been coming to the shell for 20 years to refill propane and get fuel... this time it was completely empty except for the fat girl sitting behind the counter on her phone. When she finally looked up from her phone, I beckoned her through the window that I needed propane. Seemingly annoyed that I disturbed her, she angrily pointed at the front door. So I walked in and she said "we need customers to come inside to see if we're available".I told her don't worry I can see that you're too busy on your phone and there's no one else in the place last time I'll go here. I guess good help is hard to find. I would fire her a** in 10 minutes if I were the owner.
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March 2023 by Esther Barbara Batindira Kibazze
I usually wait for my bus going home ?? infront of this Shell ?⛽ gas station, in San Pedro, California. I never really use their ⛽ gas at all. But probably, the little mini store ?? for snacks ??.Usually the sales people are very kind and professional.
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March 2023 by Danny Castellon
Great customer service and very friendly and kind and respectful
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December 2022 by Joseph Clark
Good quick service
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December 2022 by Demitri W.
1st the gas station always smells like somebody took a dump with the door opened lol and their machines never print receipts and the employees never fill them with paper and when I complain they basically say oh well get over it yet you guys have a car wash how else am i going to get the code