AAA San Rafael Branch is a part of the third-largest Member club of the national AAA organization, serving Northern California, Alaska, Arizona, Montana, Nevada, Utah and Wyoming. AAA Membership includes roadside assistance, towing, exclusive savings on insurance and car repairs, travel discounts, and more. The branch offers a variety of services, including TourBook® guides, TripTik® Travel Planners, attraction tickets, passport photos, international driving permits, on-site insurance agents, home security consultations, notary services, and select DMV services. Customers have consistently praised the branch's friendly and organized staff, quick service, and comfortable environment. Many have noted the personalized attention they received, with staff engaging in pleasant conversations about the local area and even sports. Compared to other insurance providers, the AAA San Rafael Branch is described as a "slice of heaven," offering a more personable experience than automated phone lines or online processes. Overall, the branch is regarded as a "little gem" that provides excellent benefits and customer service.
Just a 5 minute wait to get my international driver's license
October 2025
Everyone working here was so friendly, understanding, and helpful. Especially Barbara, she helped me so much. Her customer service was above and beyond. Will be coming back here as needed.
July 2025
Wait times can vary. Try to go when it's not busy.