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January 2024 by Silvercup Lifestyle
lazy/rude employee behind the window ignore you, while she knows you are here knocking at the door and make sure to not make an eye contact with you.White across the street the service and curtesy is ten time better.Chevron since it's not the first time they are doing that, you won't get my business anymore due to your employees work ethic!!
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January 2024 by Gabriela Cañas
When i go graveyard shift ITS never open smh
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July 2023 by Nathalie Boitel
Good morning,This message is addressed to the person who was at the cash register of the chevron San rafael on July 14, 2023 16h.We picked up gas with our June 26 receipt, which credited us with $9.82. We thought it was a credit as indicated on the ticket but after consulting our bank accounts at 7o clock pm, we understood that a balance was automatically made between the credit given to the caisse and the final reality. As a result, only the real amount consumed was debited. The cashier spoke very quickly and I imagine that she tried to explain it to us. I asked her to explain slowly but impossible, I even showed him my bank accounts to understand . She ended up giving this credit of her own money. If she had explained me gently, because I am French, I would have understood...In short, Madam Cashier, I am terribly confused. If you give me your rib, I will transfer the $10. Our apologies again....
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October 2021 by A’sHat SelfieStick
Safest gas station in this rather sketchy cluster
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September 2021 by Jamie Taylor
I stopped going here because they close for a "shift change" or "required break" and close the whole store for 10-15 minutes. It's happened to me 3 times over the last year and a half. Also, most of the employees are rude...if you hate your job I suggest trying something different.
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February 2021 by A'sHat SelfieStick
Safest gas station in this rather sketchy cluster
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March 2020 by BetuI Akdag
I have never been treated so bad as a woman in my life!!! The male cashier was so rude and refuse to answer a simple question I had about a cigarette.(I don’t smoke and I was buying a cigarette for my mom)
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February 2019 by Laurie Smith
Slowest pump in the west, and they don't care.
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January 2019 by John Sarter
Cashier lied to me and told me the air compressor wasn't working. I know it was because I had aired up a slow leak in my tire an hour and a 1/2 prior. When I threatened to report him he magically got it to work again !
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July 2018 by Liza aka: The Remix1
I used to buy my cigarettes there faithfully. However the clerk Mary who works there is super rude and threw 2 packs of cigarettes on the counter towards my mother's direction and laughed....
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July 2018 by Dane Pierre
Rudest employee I've ever encountered. He locked me out, stared at me and ignored me without uttering a word. If you close at midnight, why are you looking customers out at 11:40pm?
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September 2016 by David Heitz
How to lose a long term, local customer. Please have your owner watch tape of Chevron employee Jair, who was witnessed by myself, and his co-worker "Trinaldo". The event was at 6:45 p.m. September 14. After a gas fill-up, I entered the store to ask if I needed a token for air and water in a normal, polite manner. With a grin, Jair told me that the machine would not work without "one nice little word". This was completely gratuitous, and uncalled for. I'm looking for "Yelp" next, to make this affront public. Totally unnecessary, and a needlessly lost long-term customer. Thanks, Dave.
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February 2016 by Rachel Parker
This is my new favorite Chevron! I stopped here on my way to go hiking on Mt. Tam, the guy working there, Jesus, was super helpful and nice! I asked him for some help with something, and he gave me the info I needed! Great place! Would stop again!
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June 2015 by Victor G.
Grand Gasoline is a Chevron station with a food mart. curious sign flashes "coffee, $2". it's only 1.69 in the east bay. forgot to fuel up before departing eastbay. luckily, this chevron sells diesel @3.19. busy station. cars kept pulling in and out. found few stations in marin sell diesel anymores.....
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October 2010 by A Google User
The owner and the rest of his staff are nice and sweet. But there was a little man of Latin-American descent (Mestizo) who was unfriendly and unhelpful to everyone last night. Particulary if you're of African descent, he shall talk to you any type of way. I mean he called a woman of African descent a monkey and then he was mean spirited about how he wasnt Mexican. I mean this person was only 5'2, he had a hook-nose, and his name was William. Then he wonder why Spain looks at hard-working mestizo people like they are trash because of racists like him. He wonders why in Neo-nazis target mestizos in spain if they are dark because of someone like him. Please if the owner read this, I hope he gets fired.