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April 2024 by Robz DeLucas
Updated review.4-23-24. After taking a few weeks away from this location. I decided to give them another chance as we all have bad days. The food has been up to par over last two weeks and the service Is above average as always.Not sure whats going on but my last two meals were spit out gross. Normally a solid meal but last two weeks been horrible.
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April 2024 by Dominique Black
Cold oily chicken... served by disorganized, poorly trained staff...
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February 2024 by Maria Jimenez
Dietary restrictions: There is a lot of healthy food like protein and vegetablesParking: There is plenty of parking.
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February 2024 by Carlos
Today I had the opportunity to go and try the Pollo loco food and they are very delicious and healthy.
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February 2024 by Yesica Cabrera
I really like this place today I came to eat and the food was very delicious. Thank you for the attention of those who work there.
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February 2024 by B Hammoudeh
The chicken was grilled long time ago and reheated , burned and smells, salsa was sage, not happy at all?
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February 2024 by Jennifer Santos
I really liked the atmosphere of the restaurant and the healthy food they have.
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February 2024 by el chino
Great service!
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February 2024 by 성한제
It's beautiful grilled chicken restaurant. Chicken salad is one of the best.
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February 2024 by Kbai F.
I am sick now from having a lunch there around 2 pm. I never have gastric issues. It was my first time to a Pollo Loco and I had a lot of questions. Maybe they were annoyed. I couldn't get a straight answer on things due to the language barrier. First and last time visit to a pollo loco. The deal meals make no sense. The whole thing was a mess and my entire meal was rice. Never again.
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January 2024 by Betty C.
The three of us were pretty darn hungry when we walked in to dine at the El Pollo Loco. One of my dining companions loves this location.He eschews all other locations when possible to eat here. It's been over 20 years since I've eaten at El Pollo Loco and I literally had no memory of what the food was like. I just remember I liked it. The service and setup is similar to every other fast food chain. The one difference is that the final stage where the order is completed with the small miscellaneous items that finishes the order. There was a lot of confusion at this point. multiple people try to complete the order. There were mixups. I think they need to establish the correct workflow in order to polish this. I got the chicken, avocado salad and it was darn healthy. A balanced blend of grilled chicken, beans, rice, corn, avocado and a dab of sour cream. Not a sign of grease. Checking the nutrition information confirmed El Pollo Loco is a healthy choice. The original meal is the best nutritional choice. The portions were sized just right for a very hungry group. It was within acceptable bounds even for diabetics (assuming your blood sugar is on the low side). The food was delicious. I would've said that no matter what since I was starving. But now I remember why I'd liked El Pollo Loco in the first place. Additionally, it was nice to be able to eat a takeout meal without managing the portions to suit the diabetic requirements. This meal is literally so healthy I could skip worrying about it. This one's a keeper.
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December 2023 by Ricardo F.
I've ordered food thru the drive thru, almost everyone here doesn't care about the quality of customer service they should be giving. The chicken is either undercooked or overcooked depends on your luck, salsas are given only if you ask 10 times, even if you pay for them, always check your bag, they always forget forks, salsas and or straws because they are in a rush so that the timer in their drive thru stays under 3 minute. Take your sweet time to check your stuff before you leave that drive thru.
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December 2023 by Adriana Ledesma
Going downhill. The chicken was super dry as if it had been reheated a few times. Definitely not fresh. The window clerk forgot the drinks. I went inside, only to be served flat fountain drinks. Slow service.
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October 2023 by Dina H.
It's so really good Pollo estaba bun buena la comida y me gusta por eso boy las beses que pueda esta muy limpio el restaurante los baños
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September 2023 by Jasmin M
Unfortunately, my food looked better than it tasted. The breast was undercooked so was squishy on the inside and also lacked flavor. The coleslaw and diced onions in the cebolla and cilantro had gone bad, and I could taste it. I wanted this meal to be good but was disappointed. I enjoyed the customer service and sitting in the lobby. It was very nice and clean. It is probably the cleanest Pollo Loco I've been to.
