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July 2025 by Matt Eggers
The website says drop off cutoff for packages is 5:30 but the store’s actual cutoff is almost 2 hours earlier. Unbelievable.
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June 2025 by Andrew Lea
Very friendly and courteous staff!
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March 2025 by Joyce McKenna
Should’ve read these reviews DO NOT waste your time extremely unhelpful even if their printer is broken and not working. Zero customer service.
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March 2025 by Michael Norland
Stuck in phone tree purgatory after calling to see if package was delivered (and tracking was showing some funky results). No way to talk to direct store.
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May 2024 by Dan F
Terrible. Told different things by different staff, but everyone I spoke to was rude and unhelpful. I was told to call a FedEx number to have my package held for a few more days, at the instruction of an employee in this store, only to have them send the package back anyway. Then another employee insisted that wasn’t possible, despite being told this just a few days prior. Avoid FedEx and especially this location.
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March 2024 by Ahmed
I had the best customer experience ever with Yameen! I made a mistake with a package I’m sending and he saved my day and fixed it quickly!Thank you so much for being such a wonderful and helpful person!
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October 2023 by Alan Collenette
Really great service. Phil at the print desk is such a proactive customer-oriented guy.
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August 2023 by Veronique Collet
unfriendly!
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August 2023 by Gerzon Amezcua
They got the address down wrong and I lost my package GREATT!!
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August 2023 by Natalie Stern
Terrible customer service here. Yuck.
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August 2023 by Cardel Quaiatto
Employee has bad attitude, treated me very rudely. Will not go here again.
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July 2023 by R. Bolton
Print and Go is such a wonderful service. I'm very grateful
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May 2023 by Becca M.
I went in a week ago to send out important documents. I paid an extra $35 for overnight and the guys guaranteed that the documents would get there next day. A week goes by and they barely got to their destination. The man that helped me was disgruntled and rude. If I could give this place zero stars I would. Get better employees FEDEX !!
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April 2023 by Diana N.
I don't know why this has a low star rating. I was helped by Pat, and he was attentive and very helpful in advising and helping me with my shipping needs.
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April 2023 by Steve D.
It was so nice to walk into a store like this and be greeting in such a friendly and nice manner by the FedEx employee on duty. It was early in the morning yet he was very cheerful and helpful. I wish I knew his name. He was working at 8:30 am in the San Rafael CA office on 4/11/23. Anyway I really appreciate his upbeat manner and the fact that he helped me figure out which box and which service to use that would meet my needs. Thank you for hiring considerate employees like him. PS His parents raised him right (Written by wife of Steve.)
