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January 2023 by Nicholas Petre
Bad customer service. The manager is awful. My friends had same terrible experience. Highly recommend visiting some other branch.
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November 2022 by Lane M.
my business account is opened here. it is convenient. atm is clean.
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June 2022 by Katie R.
My favorite bank ever. You feel like a valued customer every time you call them or step in the bank. Very personable, kind and professional staff. I love First Republic!
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February 2022 by Brian Stewart
By far the best customer service of any bank
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December 2021 by Mary Valente
The teller was quite helpful and friendly. . FRB's model is much more personal than any other bank I've used. Premises modern and clean.
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December 2021 by Justin Maxwell
Yes I agree with the other reviews, First Republic Bank is a failing institution. Offering what 0.2% APR! Banks only steal from their customers.
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October 2019 by MD M.
Best bank ever. Everyone knows me by name. I can sit down to work with them on my banking. They are kind and helpful. Very service oriented. The smell of fresh baked cookies. Always willing to go the extra mile for us.
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May 2019 by Kathy C.
Switched to First Republic after 25 years with Citibank. What a refreshing change. Friendly, customer-first attitude with a private banking feel. Seamless account management on line. If you value personalized, first class service, look no further.
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August 2018 by Lenesha Anderson
Fast service.
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July 2018 by Thomas Wright
Why are all the ones in the city open on Saturday but not this one?
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April 2018 by Ronnie Jackson
Terrible branch! Careless and incompetent employees with arrogant manager in charge. If you want to experience the worst customer service in Bay Area, this is the place to go. "Privilege to serve you" is hardly a motto of this location. Stay away! Rather choose Mill Valley location.
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January 2018 by Zar Sewell
Such friendly and nice people. I use to bank at Wells Fargo but I thought they were always trying to 'upsell' me with products and services. This is straightforward, old school, banking. Plus, I love that they have cookies:-) Thank you for excellent customer services.
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November 2017 by Letha Marchetti
First Republic treats me as a valued customer. Every customer sits at a desk to receive personable, friendly service. Notaries on site, cookies, smiles and quality banking services all right downtown. Another big plus - no charge for ATM fees anywhere in the world!
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August 2017 by Vakaranaus Kas
Have been there couple of times. They provide the worst customer service there among all the locations in Bay Area. The personnel as well as their manager is way to arrogant and it feels like they do you a favor when helping you. I highly do not recommend this location to anyone. You would rather go to the location in Financial District of San Francisco. Well ... the matter is it's a small bank and the way they treat customers is far from being great in comparison with giants like Wells Fargo or Chase where you can really feel like true valuable customer. And in locations distant from the main office there is a real mess going on. Good luck!
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May 2017 by David Faibisch
These guys are incredible. Highly recommended!