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October 2023 by Tracey Colbert
Trustful friendly helpful.
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September 2023 by Abel Garcia
Lots of space pretty clean!!
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June 2023 by Beauty Therapy
I have been a customer here for a year and I came in today after not being at the storage facility for several months. There was a new woman sitting down and I kindly asked if she worked there. The manager Nora told me to be quiet cause she’s on the phone. I was not being loud or disrespectful so I was appalled by the way she spoke to me. When any person comes in to your business or home, you can easily press the mute button and say, thank you for coming in, I’ll be with you shortly’ but I guess they just hire anyone anyone here which makes me worry about my stuff being stored here.
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June 2023 by G
Very friendly and helpful.
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June 2023 by Stacie R.
I am giving 5 ++ stars to the Office Manager, Nora. I have been a customer there for over 10 yrs and she has always been very professional, extremely friendly & courteous & is always willing to go the extra mile for her clients. She is the heart & soul of the business & I couldn't ask for better.As for the storage, I will give it only ONE STAR. As I said earlier, I have supported the business for 10 + yrs. I did not complain when they raised the rent by $100, last Oct/Nov even though it puts a strain on my family & I. I live out of town & received a letter at the end of May stating that they are raising the rent by $180.00 more in June. No courtesy of giving long time customers a chance to plan a move or to figure out how to come up with the extra money. I am very disappointed in the way this was handled by the owners and the way I was treated after all these years.Nora, I will miss you. Thank you so much for everything. You are the best!
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June 2023 by Ivan M.
Out of all the storage facilities I've had experience with this location is by far the best. The way that they communicate with the clients, clean facilities and top of the line security is worth the reasonable prices. This lovely lady here would be helpful with every customer I've seen. She had an injury one time on her knee, even needing a walking cane. She literally walked with this older customer across the property just to use bolt cutters on a for a lock. Outstanding work. I would recommend coming Abby and checking out the facility.
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June 2023 by Mel D.
The manager is extremely rude and disrespectful. I came in and asked a lady that was sitting down if she worked there. She stated that she had just started. The office manager told me to be quiet cause she was on the phone. Who says that? I have been working with customers at my salons for over 10 years and it's very easy to push the mute button and say "I will be with you shortly, thank you" I am over 40 years old and I've never been spoken to like that from any business.
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November 2022 by Corinne G.
Great location. The office manager Nora is very helpful and pleasant!
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October 2022 by K K
Great place! I’ve used h&h many times over the years. Prices are great and so is the staff!
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July 2022 by Curtis McCutcheon
It's okay
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March 2021 by Christin H.
Man whst can I say this business has always been a joy to experience. The emotes are always helpful and its stays relatively clean.
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August 2020 by Efrain S
This place is GREAT. I appreciate the employees and especially Nora for all her help and talks we had. The facility is clean and I was satisfied with their security. Their prices are more than fair....I will definitely use the again if needed and very much recomend H & H Storage.Thank you guys!
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August 2020 by Christina Klopp
We rented a unit for my folks a few months back. Service was exceptional. Unit was large and remained relatively cool. We will definitely use this storage facility in the future!
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August 2020 by Christina Klopp
Rented for my folks a few months back. The service was exceptional. The grounds felt very secure and the unit was clean. We will definitely use them again.
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October 2019 by Shannon S.
First class. I trust these people with my life - my 20 year organizing research project (I am a Professional Organizer and trained Business Strategist/Economist) and my entire life's belongings as I've been studying what it is like to be a digital nomad. Family owned, trustworthy. There is usually a waiting list for units. I planned for 2 years before I started this project, having been a client all the way back to the early 90s and college! The community is professional and the "regulars" like me pretty much all know each other. There is rarely if ever a change in staff so everyone knows me by name and I know them by name. Pretty awesome! I've been studying storage in 3 locations the past two years and this one is the one I call the "Beverly Hills" of storage - clean, clean bathroom, kind people, easy parking, safe, gated, CCTV everywhere. Plus, it is located conveniently and in a lovely office park with a gorgeous walk along the Bay when you need a break. Highly recommend it!
