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March 2024 by Keith B.
Employee owned business. Fantastic selection. Maybe not always the cheapest place, but honestly it's so worth it just to be able to see exactly what you want before you buy. Especially of note; - Chainsaw servicing - They have tons of toilets arranged so you can see exactly how they look in your home. Guessing online can be a bit hard sometimes. - Also a huge selection of knobs, hardware,
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March 2024 by Yvonne N.
I needed a screen repair. Chris T. was very helpful and did a great job with my screen repair. Highly recommend!!!
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February 2024 by Barilan J.
Outstanding. I refuse to go anywhere else. Having Chris the supervisor's help was THE most charismatic engaging all around incredible experience I've had so far in 2024 (I even asked for his card so we could connect outside of work). Chris embodies the perfect exact definition of THE person you want to ask for help with at ANY store. He took time to hear my situation & put my needs ahead of his to further understand the best possible solution for me. An honorable father. It's people like Chris that make the world a better place & truly within our 10 minute interaction he completely changed my day. Thank you for being you Chris. I'm already looking forward to seeing you again soon!
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January 2024 by Karen Weinberger
Jackson's is an amazing hardware store with a huge selection. Unless you go often, snag a friendly employee to help you find your way to what you are looking for. We went for a door knob, but stayed to shop hats and rain gear, faucets and floor mats. We were very happy to find exactly what we needed.
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January 2024 by Rick Pedretti
I have NEVER seen or experienced a better hardware store. Service is above and beyond. Items offered is leagues beyond any Ace hardware store I've ever encountered. 50 years ago there were hardware stores with the service and often a broad selection of related products, but nothing on the scale of Jackson's. If they don't have it, they will try to find it and special order it if possible. Employee owned. Exceptional.
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December 2023 by Sablle Stahl
When we found Jackson’s we have come here ever since. Barbara is the best and always so helpful! Wouldn’t go anywhere else, this team is top notch when it comes to service and quality +their selection is everything you could possible need!!!
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November 2023 by Udellorti (Udellorti)
A great store with friendly knowledgeable people. I like the fact that it's employee owned. Many of the employees have been there a long time. Great selection and lots of hard to find things that you don't get at home cheapo. They are a little bit more expensive, but not by a lot. It's a great local option to have and I continue to support them.
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August 2023 by morna p.
I was unable to get an old unusual key copied in Novato. Jackson's made me a copy! YaY!
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June 2023 by Alan R.
Hands-down this is the best hardware store in Marin. But they have actually helpful knowledgeable staff. Best quality tools and equipment. If you don't want to forearm do you want what you want he want quality or you want serious good old fashion service and not be hunting for an orange rope forever yeah this is the spot don't waste your time just go to Jackson's
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June 2023 by Robin W.
Since I visit almost daily (every time my contractor discovers something they neglected to order for my remodel) I feel I can say Jackson's is a pleasure to deal with. Mostly well-trained staff (employee owners) and great selection. Not the cheapest but service makes up for it.
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May 2023 by S.P. Murphy
Great rental rates!!! Friendly staff, reasonable prices, large inventory. Tip: If you rent on a Saturday you don't return it until 6-8am Monday morning!
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May 2023 by janine l. sugawara
The BEST! Mark the manager and Sandi in faucets are so patient and responsive. Sandi called and emailed to ensure I was kept abreast of the latest communication with my issue. This was key, in that the manufacturer did not reach out to me. I am a lifelong fan of Jackson's Hardware.
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March 2023 by Paul Keser
They have a great selection of plumbing supplies and hardware. The staff is super helpful and knowledgeable.
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March 2023 by Kevin L.
Jackson's sold me the wrong brackets. I came back to get the correct ones but they would not take back the original purchase because I did not have a receipt. I came back two weeks later with the receipt and they still would not refund me. They made the mistake originally by selling me the wrong part. They are also expensive. I will never do business with Jackson's
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March 2023 by Juanita Jackson-Douglas
I love coming to Jackson's, the staff there is wonderful. The customer service is the best in California. I can say that because I have shopped at quite a few Hardware stores in California due to my 37 years in construction. Keep up the good work.
