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December 2023 by debbie wright
We booked room but had to cancel due to family issues.The receptionist on staff were so friendly and helpful! Very accommodating and we will rebook,nice to have such great customer service!
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December 2023 by Lyudmila Kohler
Room I clean, remodeled, sheets are clean. Housekeepers work all day long. Check out at 12 pm. No breakfast. Located on busy road. You can find Mexican food near by or you can order food from grocery store and it will be delivered in 40 min. $112 for a room if you can’t afford $150-200.
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October 2023 by Julie Howard
The room was a little small, but the staff was amazing and very helpful. Would absolutely recommend this place to everyone.Nearby activities: Although this place is centrally located, really only by car.Safety: Try and stay out of the neighborhood behind the Hotel, it's really not the greatest.Walkability: While something's are close, just get in your car, drive downtown, you'll be much better off.Food & drinks: Downtown has just about every food imaginable, from Japanese to Thai, to Pizza and more ...Noteworthy details: Stay out of the Canal!!!!
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August 2023 by Vanessa Ramirez
Had a very unpleasant visit. Walked into a room with roaches EVERYWHERE…. In the bed too. There were people loitering in the pet relief area and I didn’t not feel safe bringing my pet to go potty. There was a lot of in and out traffic, no parking, and the hotel was allowing a party to happen.
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June 2023 by Victor Garvey
During rebooking all PERSONAL ITEMS WERE were dumped into garbage with COMPENSATION OF 20 USD. Cleaning stuff using too much CHLORINE and when you come in the evening you can't stay in your room. Management are VERY UNFRIENDLY and UNPROFESSIONALLY. DO NOT STAY !!!!
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May 2023 by T “Trouble” Wood
Easy check in, big rooms, laundry room for guests, and pet friendly. Bad neighborhood. The housekeeping are irritating an hour before check out but no frills motel here'and a little more expensive than I expected.Rooms: BigSafety: Bad neighborhood, be careful
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April 2023 by Tina Greenwood
Easy check in, big rooms, laundry room for guests, and pet friendly. Bad neighborhood. The housekeeping are irritating an hour before check out but no frills motel here'and a little more expensive than I expected.Rooms: BigSafety: Bad neighborhood, be careful
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November 2022 by Jolly Thompson
Would not stay here. Room 103 has roaches , tried another but the mattress covers were stained, smelled and filthy. We took pictures and showed the employee and requested a refund to stay elsewhere.
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October 2022 by Joe Balmore
Parking was the first issue - no parking after hours. The area is very skittish - there may or may not be illegal activities going on from the other rooms. Don’t stay here if you care for your family’s safety. Most of the time we weren’t in our room but I did have to sleep with one eye open.
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October 2022 by Jennifer Rich
If I could give it zero stars, I would. Terrible motel w/active brown cockroaches. Worst stay ever!
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October 2022 by Maryellen Meadows
Had the basics, and coffee maker. Clean and acceptable especially on short notice.
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October 2022 by orphanof CROM
this place is infested with roaches, staff is nice but you have to speak Español because they don't understand English and parking is horrible, also the air conditioner smelt like somebody urinated in
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September 2022 by Jodi P.
I booked into the room. It was O.K the furniture reminded me of the Brady Bunch. Didn't have any warm fuzzy feeling in there, kind of cold and O.K I guess it will do. I decided to take a walk around San Rafael.... When I got back to the hotel, I opened my room door and there was a man standing there in a towel I was like WTF :( I said what are you doing in my room? He looked confused and asked if this was my phone (I had left it in there charging) I went to the motel office telling them there was a man in my room...... they had double booked the same room. Thank God I had not left my wallet or valuable's in there.
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September 2022 by Lisa H.
Awful and full of vagrants / homeless people on bicycles riding around the parking lot. People living long term at the hotel. Motel 6's are usually fine for a quick night stay. We were three years ago and it's completely gone downhill. Shame for a Motel 6. The room was clean, however. Bleachy smelling and no smoke.
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August 2022 by Guan Z.
Robbed at Motel 6 - San Rafael: I stayed at the Motel 6, San Rafael, California, for about 3 weeks. On June 8, I told the clerk I was expecting an important package from home and to notify me when it arrived (The package is valued at approximately $7,000.00). I checked every day and told each subsequent clerk the same thing; I had told one of them that I was receiving a silver St. Michael medallion because he was wearing a St. Christopher's medal. . Up until the time I left on June 29, I was told each day that the package had not arrived. I was finally able to track the package through the post office and both branches-- one in Wrightsville Beach, North Carolina, and the one in San Rafael - indicated that the package was delivered on June 15 at 9:48 AM to the Motel 6 office, which is behind a door that needs to be buzzed open. I spoke with a postal representative in San Rafael, who spoke with the mail carrier who delivered it. He remembered the package because it was large and he had to be buzzed in. He confirmed that he did indeed deliver it. All of the clerks deny receiving the package but they act guilty - they are no longer the friendly people they were when I was staying there. I have filed a complaint with the San Rafael Police Department, I have filed a request for a Postal Inspector General's investigation, and I am going to post as many bad reviews on Motel 6 as I can. This package contained irreplaceable family heirlooms. I refuse to let this go until my property is returned to me. I would appreciate someone contacting me about this. Also, had to buy a portable wifi - theirs was very bad.
