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November 2023 by Colleen C.
I own a leg press machine - purchased a few years ago. Recently I needed it moved to a different room and it had to be dismantled in order to do so. The young man that came was able to move it carefully, quickly and neatly and he was extremely pleasant. The price seemed reasonable to me for the amount of work involved and for the technician to come to my home. The work was completed quite quickly and I am so happy to have my machine out of the living room and in a dedicated exercise space! I highly recommend this company.
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September 2023 by Patrick Park
Jelani is the man!! He's an industry veteran with 20 years of experience and it definitely shows. He is very knowledgeable, friendly and a high-integrity guy. He was able to answer all my detailed questions and was able to secure an excellent deal for me for my first Precor elliptical purchase. Not only that, he gave me some great life advice to boot. Please reach out to Jelani if you're ever in the store!
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September 2023 by Patrick P.
Jelani is the man!! He's an industry veteran with 20 years of experience and it definitely shows. He is very knowledgeable, friendly and a high-integrity guy. He was able to answer all my detailed questions and was able to secure an excellent deal for me for my first Precor elliptical purchase. Not only that, he gave me some great life advice to boot. Please reach out to Jelani if you're ever in the store!
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July 2023 by Barbara T.
Friendly, knowledgeable staff. Jay set me up with just the right equipment for me and answered all of my questions as I prepare to incorporate regular exercise into my life. Thank you!
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May 2023 by Igor Mitrovic
Just ordered my new True 650 (commercial) treadmill. This is a replacement for a life fitness t5 model which served as well, but ended up needing a second motor and we decided to scrap it and get a commercial grade treadmill. The problem for us was that We needed something that can fit in the space that wouldn't tolerate anything wider than 34 in. Working with Jelani was a breeze! The people at the store were knowledgeable and very helpful. I was quite familiar with what I wanted, and their price was very competitive and the service was fantastic. The only issue is the commercial models are specially ordered so we have to wait for it to arrive. All that said, I very much recommend this store and team to anyone. We did not have so great experience with the service after the purchase (unreturned phone calls for repairs under warranty and setting up maintenance visits) from the place we ordered our previous treadmill a few doors down street from Top Fitness (aka Precor). Based on the reviews from the people who purchased their equipment from Top Fitness and my personal experience thus far, this will be far better long-term relationship!
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May 2023 by Kristina Green
I have just purchased a NordicTrac 2450 from Top Fitness in San Rafael and I am so thrilled! I am honestly thrilled with the xperience that I had in shopping for and purchasing just the right piece of equipment for me and my family. Jelani Wiggins is the person that worked with me to identify just the right treadmill for the experience that I was looking, explaining everything that differentiated this equipment from others so that I could have the confidence of purchasing something to replace the elliptical that we had purchased from Top Fitness about 3 years ago. Jelani also worked very closely with me to provide a trade in value for the elliptical machine, which was so appreciated! He also made the arrangements to deliver the new treadmill and remove the elliptical as I had no other way of removing this from our house. Overall, Jelani and Top Fitness were terrific to work with and I will continue to go back to them with all my fitness needs!
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March 2023 by Bryan LeFebure
I had such an enjoyable and easy experience purchasing flooring. Eric gave me a great price compared to Fitness 360, down the street, and a much better product. He also drew out instructions of how to lay the tiles properly.Thank you,Bryan
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March 2023 by Audrey Zavell
Several years ago, I bought an elliptical trainer from Jelani and he was great. I still love the machine. I stopped in the other day because I was having trouble with my heart monitor, and he gave me a replacement part in it now works perfectly. He’s great and I highly recommend the store.
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March 2023 by David Roche
This was a very pleasant interaction with Jelani Wiggins, the salesman. He answered our questions and guided us through our purchase of a Water Rower machine. He was helpful without being pushy or obnoxious. He set up delivery and that was performed on time and rapidly. Recommend the entire experience.
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March 2023 by Tracy Solomon
Jelani was super helpful - we have been very happy with the purchase of our stationary bike! I totally recommend Top Fitness!
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February 2023 by ANN TROY
I went to Top Fitness to buy a treadmill. I explained to Eric who waited on me that I had mobility issues and thought a treadmill would help my gait. He listened carefully and took me right to the perfect treadmill, bypassing others that were more expensive. He patiently and carefully explained its features and watched as I tried it out. It was wonderful having such a knowledgeable and patient salesperson.We arranged delivery for the following Saturday, the first date the delivery people had available. Unfortunately, one of their men called in sick at the last minute, so, Eric scrambled to find someone else to do the delivery so that I wouldn’t have to wait another week.His partner, Jelani (beautiful name that means mighty in Swahili---and he was mighty!) and Mo did a great job of delivering and setting up the treadmill the next day, then, took care to make sure I knew how to use it.I couldn’t have asked for better service.I recommend Top Fitness highly without any reservation.
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February 2023 by James Greig
TP has a good variety of rowers. We decided to purchase a WaterRower Classic. The sales rep Mark was informative, delievery done well, and sales rep Manny, was extremely helpful with a follow-up issue.
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February 2023 by Michael E.
We were not sure what type of home gym we wanted. We went into the store twice and both Jelani and the Eric were knowledgable, helpful, chill, and fair. We bought an Inspire Fitness machine and the service and follow up was excellent. No high pressure sales. Very calm and matter of fact. Highly recommend this store and this crew. We decided to pick it up and put together ourselves since delivery time was out 7-10 days due to January "new year resolution shoppers". Photo of the main box below. Tonight's project. They offered an option for delivery and setup also.
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November 2022 by Michael Cushing
I rarely leave reviews however. This is great store if you’re looking for quality fitness equipment at a fair price. But it’s even better if you’re looking for sales staff that are incredibly knowledgeable and care about what you really need and not pushing you into buying a bunch of equipment you don’t need then Top Fitness is amazing.
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October 2022 by bonnie orofino
Eric at Top Fitness was great. His knowledge and customer service was exceptional. We were in and out quickly buying a treadmill, it’s in stock and being delivered and assembled next week.
