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March 2024 by Lou Wright
Tried to call. 12 times in a row. No one answers the phone. Managers mailbox is full. Wanted to check a certain item I have for donation.
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March 2024 by Jalyssa Escobedo
Got scolded by extremely unprofessional employees. Went in 30-40 minutes before closing and a lady in NO UNIFORM told us another worker told her the store was closing. We doubted she worked there and went inside. 2 minutes later, another worker very aggressively told us we disrespected that coworker by not listening to her and going in anyways, mind you the door was WIDE open, no closed sign on the door, other shoppers were not being told to leave, and there was absolutely NO OTHER SIGN of it being closed. My group was extremely calm the entire time, we've worked retail, and sympathize with the fact that these workers probably wanted to go home early! Worst thrift store we've ever been in and feel extremely disrespected. Management, its not that hard. Learn what hours of operations mean, what yours are, and require your employees to wear uniform. We will be telling EVERYONE we know to avoid this place!!
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March 2024 by LogNog
We came 30 minutes before closing and the one of the workers (who was not in uniform)was immediately rude to my friends and I and told us to leave. There were no sign saying they were closed and the doors were wide open. We have all worked in retail and understand if the workers want to leave early. However, to get loud and unprofessional over people coming into the store is ridiculous. Shame on you.
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December 2023 by M S
Hours of operation are 10 until 6:00. However, they kicked us out of the store at 5:00. I won't be going back
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November 2023 by Heather Dessel
No place to try anything on and they HID the mirrors behind shelves. Charged me twice the price for flip flops because they had a small platform. No returns either.
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July 2023 by George Visperas
Terrible service! Came here a few days ago and found a world globe that didn’t have a price tag and I brought it to the register to get a price, the cashier took it from me and said they could not sell it because it did not have a price tag. They refused to get a manager to price it. A couple days later I come back in and the globe is still sitting there no price and they refused to call a manager stating the same policy! I totally support the Salvation Army mission, however, it is ridiculous slow burn experiences like this, that makes me not want to come back to this store.
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May 2023 by Christine A.
Great place!! Not for profit like good will.
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May 2023 by Joan Livingston
Always find something I want to take home! Only request is that they try small appliances before they put them on the shelf, and mark them as running or not. Twice I've found "just what I needed" only to have them suggest we plug it before buying--both items did not work. I'd rather see that up front than wait in line just to discover they don't work.One
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December 2022 by Jalynne A.
High prices, horrible selection, dirty. The bottom of the barrel in terms of clothing and household stuff. Don't waste your time.
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December 2022 by Anna Smith
They sort by color, not by size so finding pants is a lost cause. Recently they had only one employee in the whole store. The poor lady had to use the restroom and a line formed to the back of the store. Last week I bought a pair of shoes in 2 different sizes. they were bundled in a rubberband so it did not seem like they needed to be checked Then today they are taking cash payments only. I found that out after browsing the whole store and waiting in the checkout line. I never have cash and asked them to hold the things for an hour and they said theyll keep them on the side and try. try? goodwill on lincoln is better in every way.
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September 2022 by Anna S
Never open, never accepting donations, over priced. Go to goodwill
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August 2022 by S D
Since this place reopened they have just become better and better. I so appreciate their standardized pricing schedule and that they’ve reintroduced 50% off tags. When I come here, I know I’m not going to be price gouged because a sweater was heavily marked up by an employee who thought it might be worth something (it’s usually not lol). You always know what to expect in terms of price when you visit this location. They also have a treasure trove of vintage finds so much so I almost want to keep it a secret.
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May 2022 by Jiyao Kou
prices are insanely high, even higher than retail (retail tag right next to it)
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April 2022 by Barba Mundial
I don't think I've ever NOT bought something from a thrift store...so this was a first. What was wrong with it? Overpriced (they are literally selling poster prints for $450). Disorganized - clothes are just thrown on hangers, not even organized by color (acceptable) or size (A+). And the selection is dismal...go elsewhere.
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December 2021 by Stephanie D.
I have been pretty pleased with this spot overall. It's a 3 minute walk from my house and I've found some extremely nice high end items here on the cheap. The customer service has also been friendly. My only gripe is they have a pricing schedule for clothes which is clearly visible on the sign at the end of the clothes racks but they will sometimes massively up charge something seemingly at random. As a lot of the items that are up charged aren't worth what they are asking. I found a button up Alfani shirt listed for something like $25. Alfani is a mid range clothing brand at Macy's. Some of their stuff can be purchased new for that price. That's just one example. But overall it's a good selection and they keep the place pretty clean. I'll keep coming back.