Transbay Lock is a highly reliable and customer-focused locksmith business known for their quick and efficient service. Customers appreciate their willingness to go above and beyond, often coming as soon as their schedule permits to assist with lock and key issues. The staff, especially a technician named Greg, is recognized for understanding problems immediately, even those that have stumped other repairmen. Their expertise and dedication to customer satisfaction shine through in every interaction. The store is well-stocked with a wide range of locks and keys, making it a convenient option for urgent needs. Customers frequently mention that Transbay Lock offers the fastest and cheapest solutions for lock and key services. They are praised for being knowledgeable, kind, and professional, with a family-owned vibe that adds a personal touch to their service. In addition to excellent customer service, they excel at cutting and programming keys, including car keys, at a fraction of dealership prices. Many customers highlight their ability to quickly fix problems, such as making duplicate keys that work perfectly, often within minutes. Overall, Transbay Lock is considered the go-to place for lock and key needs, trusted for their efficiency, affordability, and friendly service.
I needed an old skeleton key that was worn for my 100+ year old bookcase that I'm donating to a local church. I took the locks to TransBay and Jerry was able to provide me with the right skeleton key! Outstanding customer care and service. Thank you!
March 2026
Did the job on my car key fob I bought online. Other places either weren't sure or gave long time lines but these guys had no trouble doing it while I waited. Thank you.
December 2025
I just came back with a new car key from Transbay Lock. My old key was literally in pieces -- I had to tape things together. This is the best shop for key/lock things around here. Believe me, I called a few other shops. I forgot to ask the gentleman's name who helped me today, thank you, Transbay Lock!