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February 2024 by P
This post office is pretty good most of the time. Staff is courteous and helpful.
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February 2024 by James Hill
This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.
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December 2023 by Deborah Patterson
They are the best!! Always give you hints to save money and get it there the fastest! Very helpful. Deborah
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December 2023 by Paula
This post office is pretty good most of the time. Staff is couteous and helpful.
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December 2023 by jon carling
This post office is miles above the post offices I have gone to in the east bay. The staff is generally friendly, the lines are usually short, and there is always parking.
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August 2023 by Rachel P.
I came in the other day for some stamps and to mail quite a few envelopes out and I was greeted and helped out by Georgia. She was so professional and friendly, I was able to get in and out of the post office in a timely manner. I was actually a pleasant experience! I'm looking forward to my next drop off with her! :)
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July 2023 by Hillary B.
Popped over to USPS to ship a package and so appreciated the great service (I should have gotten her name ... thank you "clerk 39"!!) It is such a gift to have a local post office with friendly faces. It also was lovely to be greeted by some nice cool air con - a perfect respite from the sweltering heat today. Thanks again!
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April 2023 by River Styx
It is frustrating that access to my P.O. box is often unavailable during its posted hours because the lobby doors are locked.
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February 2023 by Patrick Hyndman
Driver in margarita in San Rafael is rude and disrespectful.
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January 2023 by Kimberly H.
I came here for the first time and everyone was on a first name basis. Parking lot is off of 3rd Street, before you hit D Street. Everyone is super friendly. Small and efficient. Love this place.
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December 2022 by philip ramsey
This is my go-to post office when sending/dropping off packages. Relatively short lines (except holiday season) There are usually two postal workers working the desk. Friendly and helpful. I would give 5 stars but the self serve postal machine (that I use sometimes) was removed in 2021.
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June 2022 by Clea California
I went there two days ago and the manager of the post office was yelling at me because I asked one question. I won’t use his name but he’s an old grumpy miserable man. He was a complete j*** and was very unprofessional. I did file a compliant online but this has to be the worst post office in Marin. He should either retire or be replace he’s horrible and looks miserable to be at work he’s never in a good or decent mood. The whole post office cube is a drag and terribly slow. Absolute worst!
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January 2022 by Greg Hansen
Since moving to San Rafael 5 years ago (couldn’t take Mill Valley traffic any longer) we found the D st. PO to be very professional. Staff are always helpful and time there is not just a transaction. Our non-prof’s PO Box was easy to set up last year. For Intern’l shipping they always help customers to get the best pricing/timing.
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November 2021 by ben ciceron
Very helpful and friendly staff
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August 2021 by Auto Hit
Absolute atrocious useless "customer service" when trying to simply talk to a live person via usps phone numbers!!! They make it nearly impossible with their idiotic maze of circuitous phone tree automatic idiot robot that refuses to simply give us to a real live person to talk to. F-!!!!!!!!
