-
December 2023 by Sherri W.
Athleta always has a well kept display of items. I've always had a wonderful experience at this location, with customer service & just the helpfulness that is sincere.Although a bit pricey, I usually save up enough to use my reward certificates to purchase items. Add 20% with a Black Friday Deal & it is definitely a more affordable option for me.Items Purchased:1.Cozy Karma Twisted Neck Sweatshirt $108I chose the Burgundy color in size XS per the website recommendation, but it was smaller than I had expected so had to go up a size to an S. It's a hassle to return so I would recommend trying it 1st before purchasing. But I love the soft fuzzy lining inside so I could wear this alone without a coat if I wanted to in the daytime.2.Recharge Sweatshirt $79 a nice stretchy material in Cream that I could easily pair with a tank top. This can be dressed up or worn as a casual exercise top so I love the versatility in this sweatshirt.3.Brooklyn Lined Pant $109 a lightly lined pair of pants that can be dressed up or worn casually $ matched with the Recharge Sweatshirt easily. Since I am 5'2" I needed to alter the length & it took about a week, free of charge.4.Altitude Stash High Rise Polartec $119 I've been eyeing this for a while since the $119 was a deterrent, but it was on special for $69 so I bought an XS & it fit perfectly. I love that it's a warm fuzzy lined pair of leggings to wear during the winter season.My next purchase may be the Triumph Hoodie $108, but in the meantime I am happy with my purchases & the great experience I've had at The Lot's Athleta.
-
August 2023 by Betsy Miner
Allison Berry knew just what I was looking for and even though there were none in the store, she told me the name of the cropped pant and recommended them to me as she has some she enjoyed.They arrived this weekend and I couldn't be more pleased. The Avenue cropped wide legged pants are comfortable and perfect for travel. Thanks Allison!
-
August 2023 by M G.
Came here to make a return. Not one of the 3 sales associates working approached me to ask if I needed help. After browsing the store and picking up a few things, I walked up to the counter to make my return/purchase. The 3 associates were talking to each other and did not even acknowledge my presence. They seemed to be more interested in talking about one of the sales associates' hair color and nail color. Then as if they were trying to decide who would help me, 2 of them then pointed to the third associate to help me. She was not friendly at all. Last time coming to this store!
-
February 2023 by Zhila Entezari
Great place, I got new leggings I liked and the people there were so nice and helped me
-
January 2023 by Rachel V.
All the staff here are very nice but Rachel is my Gurl here. Because we have the same name hahah I love coming here . With my OCD It's a Very well Kept and organized spot. Very helpful and patient No one jumped into space as soon as I walked in. I appreciate that.
-
August 2022 by Jenny E.
I was in there for less than five minutes to buy something and had a horribly rude experience (even after spending almost $400 online). I emailed the manager about it and got a cookie cutter email reply to add insult to injury. I let corporate know that it would've been better to get no email from the manager, let alone one that didn't address my areas of improvement. I told the manager in the original email that I was happy to discuss the different ways this could've been handled if they wanted to reach out to me. They did not call me. They just sent the cookie cutter reply and didn't reply when I replied again. I told corporate they need better training, because this experience makes me want to take my business somewhere else.
-
July 2022 by Hazem Borham
A very welcoming store in the heart of City Center
-
April 2022 by Madhurika Kulkarni
No Star my shipment came empty bag :(
-
January 2022 by Marnie G.
The staff were very friendly and helpful. They don't have a large selection of petite sizes.
-
January 2022 by Crissy G.
I love this location! It doesn't get too busy during the weekdays. I ordered online and picked up in store. They let me know I could schedule curbside next time, too. Great and friendly staff! Great customer service!
-
December 2021 by Alan D.
I did an online order for my daughter's Xmas gift for in store pick up. Everyone in the store seemed so helpful and but then there was the rush to have me out of the store once they knew my money was turned over.. They failed to remove the security tag from the item. It's Xmas Eve...... do I have a spare 90 minutes for a round trip? Please Athleta, take the time to examine your items on exit so other customers don't have to suffer this issue
-
September 2021 by Deborah H.
I love Athleta's clothes. I am having problems with my Athleta rewards credit card. I will try to call them again today to see if they have any news that things have been resolved. Somehow we will get this fixed. Thank you.
-
August 2021 by Cinde Salazar
Love the quality of their performance leggings at Athleta. I have leggings and jackets that are well over 8 years, and they still look great! Excellent staff at the San Ramon location inside The Lot... without being pushy, one of their seasoned sales associates helped me find the right size and comfortable leggings for my body type with a longer torso. I was also impressed with the extreme knowledgeable she had about how the brand gives back to the environment.
-
May 2021 by Elouise J.
I really enjoyed shopping at this Athleta location. As of 5/21/21 their fitting rooms were open which helped take a lot of the guesswork out in making sure I bought the right sizes before going home. All the sales associates were great but Lou really went above and beyond for me helping me find everything I needed today. Will be back.
-
March 2021 by A D.
Love this Athleta location, super helpful staff, great selection (without being overcrowded) and most importantly, they've been diligently following COVID protocol since the beginning! And let's not forget their awesome masks!! So happy with this conveniently location.
