Enterprise Rent-A-Car
Car RentalHours:
2404 San Ramon Valley Blvd, San Ramon CA 94583 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides a reliable car rental service with thousands of locations, including San Ramon and airports across California and internationally. Customers appreciate their strong focus on customer service, which is evident in their 65 years of experience. The booking process is simple, either online or through the Enterprise app. Many reviews highlight the positive experiences with staff who are attentive and helpful, particularly praising employees like Aaron and Nate for their exceptional service. Customers have reported smooth and fast rentals, expressing satisfaction with the ease of the process and the quality of the vehicles. However, some experiences indicate room for improvement. One customer faced an unpleasant interaction with staff regarding a corporate discount and a vehicle with a low gas tank, leading to concerns about customer care at that specific location. Despite this, the customer did receive their lost sunglasses eventually but felt the overall service did not match their previous positive experiences. Overall, Enterprise Rent-A-Car is known for its commitment to customer service, though experiences may vary by location.
Most Recent Reviews
February 2026
My most recent rental started terrible. The vehicle I was given stank horribly once I took possession and started driving it later rhat day and the next. When I tried to set up an exchange the next day, Edwin was extremely helpful, and working with another location, got me into a car that was perfect.
February 2026
Location seems busier than the amount of staff that is available. Also, location could use a better parking lot, this one is very small and crowded. Otherwise, staff is always nice and helpful, very accommodating.
November 2025
Excellent customer service, especially regarding gas charges.
More Comments(201)
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