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July 2023 by Carlos Otazu
I have used Iron Oak Home Loans several times and each time, I am impressed with their service. I would highly recommend this private lender to anyone in need of a loan. They have consistently provided excellent service and I will continue to use them for my future borrowing needs. Thank you, Iron Oak Home Loans for being a reliable and trustworthy source of funding.
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July 2023 by Jeff Colon
I recently had the pleasure of working with Iron Oak Home Loan and specifically, their outstanding professional, Rich Mendoza. From start to finish, Rich provided an exceptional level of service, displaying his solution-oriented mindset and vast knowledge in the mortgage industry.Rich Mendoza is an absolute rock star in his field. His commitment to finding the best possible solution for his clients is unparalleled. No matter the complexity of the situation, Rich approached it with a positive attitude, leaving no stone unturned to ensure the best outcome for us.His wealth of knowledge in the home loan market was evident throughout the entire process. He patiently answered all our questions, thoroughly explaining each step, and providing valuable insights that helped us make informed decisions. Rich possesses an impressive understanding of the industry trends and was able to guide us in securing the most favorable terms for our home loan.What sets Rich apart is his unwavering dedication to his clients. He genuinely cares about their needs and works tirelessly to meet their expectations. He went above and beyond to navigate through any challenges we encountered, ensuring a smooth and stress-free experience for us.Communication was also outstanding. Rich was always prompt in responding to our inquiries, keeping us informed at every stage of the loan process. His professionalism and attention to detail were evident in every interaction, instilling a high level of confidence in us.Furthermore, the team at Iron Oak Home Loan provided exceptional support throughout the entire process. They were organized, efficient, and demonstrated a commitment to excellence. The collaboration between Rich and his team ensured that everything progressed seamlessly, and we were able to close on our dream home in record time.In conclusion, I wholeheartedly recommend Iron Oak Home Loan, and specifically, Rich Mendoza, for anyone seeking a home loan. Rich's solution-oriented mindset, wealth of knowledge, and dedication to his clients make him a true asset in the industry. Working with him was an absolute pleasure, and I am grateful for his expertise and guidance.
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June 2023 by Kathleen C.
I have been investing with this group for over 15 years. They are at the top of their game. I knew the original partners and had lunch with them several times to ask hard questions and they were always prepared and welcomed all my inquiries. And now the new owner Christy is the new star. She too is open to any phone call any time with any questions. The group know their market, they do their homework, they invest for the best but have a strategy for the worst case scenario. I hope to invest with them as long as they are in business. I know a lot of firms who do this but I can say Iron Oaks is at the top.
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March 2022 by Fernando S.
Easy to deal with Personal touch Simple and transparent I'been doing business with them for over 10 years, always there to help with questions.
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March 2022 by JR Antablian
I have used Iron Oak for almost 10 years. I have had nothing but good experiences. Great company!
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March 2021 by Nelson Guerra
Iron Oaks did a mortgage loan on my home almost a year ago, my experience with them has been great, they were able to do what they said they would do; and they are nice people. I would recommend them.
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September 2020 by Jodi C.
I worked with Keith at Iron Oak for our conventional refinance and it was probably the best experience I have had-and I've owned several homes over the years. He answered all of my questions, was knowledgeable and professional. I have since referred my son for his first house. Would definitely use then again.
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August 2020 by cc T.
From start to closing-Christy and her team were extremely professional, efficient, and very proactive dealing with our needs, and insuring escrow had what they needed to close on time. The qualification process was simple and painless and they were able to fund and close quickly. We couldn't have asked for a better experience. We highly recommend and will be using them again!
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August 2020 by Julia K.
The worst experience ever, terrible lender and service. Where do I start? We had two loans with this lender, their online payment system never works, so you have to mail checks to them. I always mailed checks by certified mail and have a proof the checks were delivered on time, they still charged me with late fees. Also, they kept insisting that payments are made for the past month even though it's not true, all payments are always made for the upcoming month. They never know anything about their business and paperwork, every time you call them to get more information, they say they are either busy at this moment or don't have your file on hand, and they will call you back, however, they never call you back. I have been waiting for their call back since July 4th 2019, no attempt to contact me back was made. Their staff is very unprofessional. The only way for their clients to get a hold of someone in the office is not to make payment, and then they will call you as many times as you want. Overall, we overpaid about 16k and never got any money back (this includes fake late fees and a few monthly payments they kept without any explanation). We will never do business with this lender again, and I warn you to stay away!!!
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March 2013 by Curtis Stohr
I have been a Rehabber for over a year, and have worked with many lenders, and Iron Oak has been the most supportive lender I have ever worked with. Iron Oak is not just a lender but more like a friend or partner working with you to help ensure your success. I love having Iron Oak on my team.
