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December 2023 by Cherryl B
Great selection and staff was helpful.
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October 2023 by Robert Cunningham
Kind of mid. Have you ever been to the flagship Nike store in San Francisco this thing is a tiny fraction of what they have.Especially if you're looking for men's apparel forget about it there's only a few racks.Staff greeted me if it was otherwise pretty interested in their phones.
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August 2023 by p j.
Literally just drove from Gilroy to San Ramon after chatting with an online rep before coming about exchanging a shoe and got denied by the MOD Haley. What a waste of time.
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July 2023 by Kirk Bazan
Staff was very kind and attentive, but not a huge selection overall. They don't sell any Nike sunglasses here either which I love, but I was lucky there was an optometry store in City Center that carried them.
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June 2023 by Elizabeth Sanchez
The store is clean and well lit. They have a fairly limited selection of items, but everything is laid out nicely, easy to access, and beautifully displayed. Staff is friendly. They greet you when you enter the store and are helpful if you need anything.
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June 2023 by Rebecca Kirk
Glad there is one close by, just small and selection is sub-par.
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June 2023 by Willie Lopez
Nice & clean place, Staff were pleasant.
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April 2023 by Gabe Mauro
Pretty rude female staff member when we visited on 4/5/23. I only asked to see one shoe in one size and her response to my "thank you" was "Yep." No assistance whatsoever and basically felt like I was an inconvenience.
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April 2023 by Jamie P.
Don't waste your time going to this store. Customer service is terrible! I originally went in just to get a gift card, and decided to try on a few shoes. One girl tried to help me, but every time she went back to get me a pair of shoes she got stuck at the register. Two other employees were just wandering around doing nothing. Both saw me just standing there, waiting, and no one even bothered to try and help me. I was looking to buy two pair of shoes and ended up just getting the gift card. Disinterested employees who don't care about their customers. I'd rather shop online and deal with online returns. It's way easier!
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March 2023 by G1990
They sell all their dunks/limited releases straight to resellers. Manager doesn’t even put them on the shelf. Terrible!
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February 2023 by G F
They sell all their dunks/limited releases straight to resellers. Manager doesn’t even put them on the shelf. Terrible!
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February 2023 by Caitlin Hill
Expensive AF! $100 for a pair of leggins? No thank you
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January 2023 by Rebecca S.
Went into the store and tried to buy a couple of pairs of sneakers. I stood there for at least 10 minutes, and no one came to ask how they could help. Instead, the staff there were standing around and chitchatting with each other. When I asked questions about the sneakers, the staffs were useless and needed to know their products with a terrible attitude. Also, this store carries very limited stocks. Don't bother to come to this store if you want to feel valued as a customer.
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January 2023 by AR Stokes
Clean but small, not much of a selection
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December 2022 by Khristine H.
Drove all the way here to return an online order and they didn't want to scan the barcode. Manager doesn't seem to know the return policy. Had to ask to scan several times, and when they did, of course they can take it. Smh
