Petco is a comprehensive pet store dedicated to improving the lives of pets, pet parents, and staff. Located at 2005 Crow Canyon Place in San Ramon, the store offers a wide variety of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, all at competitive prices. The staff is known for being helpful, knowledgeable, and caring, providing excellent customer service. They assist customers with questions, including directions to nearby facilities, and go above and beyond to ensure pets are safe and well-cared for, as seen when helping rescue a gosling. Petco also offers full-service grooming, veterinarian services, vaccination clinics, pet adoption, and training classes to support pet health and well-being. Shoppers appreciate the quality of the pet foods available and the convenience of online shopping with options for in-store pickup or repeat delivery. Some customers mention policies on returns, which they find somewhat strict, but overall, they feel confident shopping there because of the helpful staff and good product selection. Customers with large or special pets have received attentive care from employees and veterinarians, making Petco a trusted place for pet needs and services.
Dog grooming, about as inexpensive as you can find, groomers are pretty good and friendly. It can take a week to get an appointment, but occasionally they get backlogged for much longer.
April 2024
Ed was helpful. We rescued a gosling. Ed was knowledgeable and went above and beyond to make sure our little guy was safe until we could take him to The International Bird Rescue Center in Fairfield, California!
April 2024
Online order was ready quickly and pick-up process went very smoothly.
