Costco Wholesale’s Optical Department is highly praised for its convenience and professional service. Customers appreciate the availability of eye exams performed by skilled professionals, such as Dr. Tram Le, who shows genuine care and uses advanced equipment to ensure the best eye health. After the exam, selecting glasses is straightforward, with options to order contact lenses and special rates for multiple pairs, making it a convenient one-stop shop for eyewear needs. The store is popular for its overall value and variety. It offers good deals on a wide range of products, from everyday essentials like diapers and prescriptions to travel packages through their website. Many customers find their prices unbeatable, and the generous return policy allows returns on almost anything, even partially used baked goods, as long as receipts or credit card records are available. Costco is considered a great place for family shopping and provides a sense of reliability. The food court is well-loved for its low prices, offering hot dogs and sodas at just $1.50, along with tasty treats like strawberry ice cream. However, some note organizational issues, such as ordering delays caused by self-service tablets at the pickup counters, which can slow down service. Costco’s tire shop receives high praise for its expert technicians who work efficiently and with great attention to detail. Customers highlight the professionalism of staff, including managers, and the high quality of work, such as precise tire installation and rim cleaning. Prices are competitive, and the care taken to ensure proper installation and safety is evident. Overall, Costco is seen as a reliable, value-driven store with excellent service in optical, tire, and food services.
Dr. Tram Le is a real pro! With state of the art equipment and a caring, professional demeanor, I’ve found my forever Eye Dr. I could really see that she cared about my vision and eye health and wanted the best for me. Hey Costco! Better keep her around.
July 2023
Amazing prices. Great Customer service. Executive members get special perks and rebates.
October 2022
very good experience with the new optometrist. The staff of the Costco eye dept staff has always been helpful, and the policies very generous. Now they also have new equipment and new doctors that listen, explain, and are knowledgeable.
