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February 2024 by Anna Rae
Extremely well organized with a spacious and intuitive layout! Also the prices are insanely reasonable for very high end clothing/appliances, etc. The staff needs some free cookies, coffees, and compliments though! Keep up the hard work.
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February 2024 by Ana Lilia Garcia
I love this store!!
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February 2024 by Aimee Roberts
Found what I was looking for! Bathroom carpets and towels
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February 2024 by Gabriela Gomez
My recent encounter with a worker (Vanessa) in the Ross dressing room was quite disappointing. Despite my polite greeting, she immediately requested that I place the clothes on the rack. Following this, she became visibly upset due to tangled hooks and expressed frustration, making it clear that she couldn't count the clothes. When I attempted to free my hands to assist, she requested that I untangle the hooks myself. This situation escalated when I made the comment that it was her responsibility, not mine. She followed me to the fitting room in an intimidating and confrontational manner. Regrettably, what should have been an enjoyable shopping experience turned frightening, as she seemed indifferent to jeopardizing her job. After reporting her to the on-duty manager, I discovered this isn't the first complaint about this sales associate. Please reconsider retaining unprofessional staff in retail stores.
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January 2024 by Ade Navarrete
A very rude cashier and she threw my receipt at me and. She never wanted to package my items that I bought, very rudely. I complained and they told me that she is the manager. What do I expect from someone else ?
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January 2024 by Y Song
Unprofessional/rude dressing room employees (seems like no customer service training at all)
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December 2023 by Jandy Armenta
Just spoke with Nancy and her customer service went above and beyond! Thank you for excellent customer service!!!
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November 2023 by Shane V.
I love ross. But this store in particular is horrible. I felt this way before this incident even happened yesterday. I feel like the cashier left this needle like half of the security sensor on my shoes. My 2yr old daughter who was playing with them or myself could have been SERIOUSLY INJURED. Im super mad and have never had something like this happen before. I dont think it was an accident. The front end employees here are never really working because they are always busy talking to eachother. Also ive seen a lot of homeless people in there "shopping" and no one seems to care, i for one wont shop anywhere that allows people to walk out with items and turn a blind eye. But this needs to be addressed. And i would like to be contacted about this needle like security part that was left on my shoe. Thank God i spotted it before anyone in my house was hurt.
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October 2023 by Slim Slaps
Ross is ALWAYS under staffed for cashier's. Why have 3 loss prevention and 1 cashier? I will no longer shop Ross stores until they hire more cashier's.
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September 2023 by Claire D.
On 9/25 Did some shopping here at this Ross tonight and was tremendously disturbed by what I witnessed in this store, and come to find out the despicable employee was the store manager!!... yes!! I was going to purchase a big area rug but it was hard browsing with the big rug in my cart so I asked if it was ok if I left my rug at the counter while I continue to shop, when I returned to purchase my item this woman name Nancy was playing mind games having a complete power trip with a teenager making a return, the teen told Nancy very clearly who she spoke with over phone concerning the matter, Nancy claimed she didn't know anything about this rolling her eyes and made the girl give a full detailed explanation again just to say oh yeah, I was told already after the girl loved. Nancy laughed about it with her employees proud of her actions this woman clearly has problems.
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September 2023 by Josie Lujan
My husband & I went on a last minute shopping spree and found all we needed to celebrate our pastor the following day ?
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August 2023 by YeetMaster6000
The loss prevention team banned me from all Ross’s because I brought in my own soda bottle and they tried to press charges on me for “shoplifting”
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August 2023 by Say
Great selections of clothing, shoes, household goods and etc., there was no line for mainly returns, so you have to wait in line at the purchase line, which was really long! At least the employees were super nice and fast at checked out.
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July 2023 by Mark Ackermann
This Ross has a fairly small selection that is clearly picked through regularly and seldomly replenished. The shelves are a mess, and many items of clothing are strewn about the floor. The store is in a decent part of town with minimal crime, but they feel the need to heavily advertise that you are being watched and they also have a security person that makes their presence felt as you enter. If you're a Ross fan, I recommend finding another one. If you can afford it, I highly recommend the Target that is just a few doors down in the same center.
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July 2023 by Enrique Burton
If you're looking for a low in price, but are still wanting name brand clothes and goods Ross Discount is your place, I can promise you that, I love going to Ros I'm always in there for the different kinds of men's Michael Korr's wrist watches...
